2015
Excellent 8.2
Based on 688 reviews

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About Jupiters Hotel and Casino

Description

Jupiters Hotel and Casino is conveniently located in Broadbeach on the Gold Coast. The property makes for an enjoyable stay and rooms are appointed with plasma televisions. An easy stroll or monorail ride away, you'll find shopping centers, restaurants, cafes, and even nightclubs. Relax in this elegant 5-star property where they offer a wide range of rooms and suites that guarantee a luxurious stay, making it perfect for even discerning travelers. This entertaining property is brilliantly appointed with a wide variety of restaurants and bars, opulent leisure activities and a 24-hour casino. An oasis for both leisure and business travelers, Jupiters Hotel and Casino is an attraction within itself.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park

Fitness & recreation

  • fitness center
  • massage(s)
  • steamroom

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • express check-in/check-out
  • luggage storage
  • concierge

On-site facilities

  • gift/souvenir shop
  • casino
  • facilities for disabled guests
  • garden
  • elevator
  • executive floor
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Russian
  • Thai
  • Vietnamese
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Policies

Extra bed is a rollaway bed and is subject to availability.

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 5
Number of Restaurants: 6
Number of Rooms : 596
Parking Fee (per day): 30 AUD
Time to Airport (Minutes): 20
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 8.0

Gael F.
Australia
July 23, 2016
Great break
I traveled with my sister, stayed in one of the new rooms which was fabulous. We ate in the new garden room which was delicious n service was wonderful. A little disappointed no music was playing in the bar areas on the Thursday night. We didn't receive any house keeping service to freshen our room up and we had stayed for two nights. There was a great room service menu which we throughly enjoyed. I recommend the club sandwich and chips followed by a chocolate milkshake.

Vanessa S.
Australia
July 19, 2016
Renovations
Understatement.. Sleep deprived parents after a sleep in... But only to be woken at 7am but loud thunderous machines banging and drilling was not my idea. Great buffet and had a wonderful dinner in the garden restaurant.

Daniel G.
Australia
July 17, 2016
Could have been much better
The cost of the room was excessive considering the construction noise. Jack hammering above the bed 8.30am on a Saturday morning is a little rude. Understandably they advised of the noise but it also stated there was supposedly a one floor buffer for the noise. There was no way this was the case for our room...rooms are also a little dated for $500+ per night

Chris D.
Australia
July 14, 2016
I did not feel like this was a 5 star hotel.
For the money you pay there are much better options in walking distance. This was my second visit in a couple of weeks, the check in staff we pleasant not great. I expect great for the money paid.

Barbara A.
New Zealand
July 12, 2016
Jupiters casino
Short 4 day visit. Lovely room newly renovated ,staff very obliging and friendly.

Grace C.
Canada
July 11, 2016
Newly renovated
Very clean and new facilities but there was construction gong ok during our stay.

Cheng W.
New Zealand
July 03, 2016
good hotel with reasonable price
other then we have to wait quite a while in our room for our luggage, everything was pretty good.

Paul K.
Canada
June 27, 2016
In-laws LOVED it!!!
This was a 50th anniversary gift for my mother & father-in-law. We got them tickets to a show as well. They raved about everything! So happy that it turned to be so perfect - thank you Jupiters!

JOHN V.
Australia
June 24, 2016
No Vibe
Renovations happening at the moment Bang Bang Bang 7am So annoying 😣😣😣

ENRIKO S.
Indonesia
June 22, 2016
Just ok
Nothing special for a 5 star hotel



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