2015
Excellent 8.2
Based on 692 reviews

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About Jupiters Hotel and Casino

Description

Jupiters Hotel and Casino is conveniently located in Broadbeach on the Gold Coast. The property makes for an enjoyable stay and rooms are appointed with plasma televisions. An easy stroll or monorail ride away, you'll find shopping centers, restaurants, cafes, and even nightclubs. Relax in this elegant 5-star property where they offer a wide range of rooms and suites that guarantee a luxurious stay, making it perfect for even discerning travelers. This entertaining property is brilliantly appointed with a wide variety of restaurants and bars, opulent leisure activities and a 24-hour casino. An oasis for both leisure and business travelers, Jupiters Hotel and Casino is an attraction within itself.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Ticket service
  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Casino
  • Facilities for disabled guests
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]
  • Buzzer/wireless intercom
  • Doorman

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Russian
  • Thai
  • Vietnamese
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Policies

Extra bed is a rollaway bed and is subject to availability.

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 30 AUD
Check-In From: 02:00 PM
Check-In Until: 05:00 AM
Check-Out From: 06:00 AM
Check-Out Until: 11:00 AM
Distance from City Center: 5km
Distance to Airport: 20km
Internet Usage Fee: 00 AUD
Non-Smoking Rooms / Floors: NO
Number of Bars: 5
Number of Floors: 21
Number of Restaurants: 6
Number of Rooms : 596
Parking Fee (per day): 00 AUD
Reception Open Until: 12:00 PM
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1985
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 8.0

Xue T. from Australia
Couples
Stayed one night in August 2016
Weekend escaped
Good times
Reviewed August 25, 2016

Kerry B. from Australia
Couples
Stayed one night in August 2016
Attention to detail
I made my booking at Jupiters through Agoda 3 months in advance of our stay and requested a high floor, king bed and ocean view. When we checked in we were given a room on the lowest floor of accommodation with twin beds and no view. We were very disappointed that our advance requests were apparently not considered. After pointing out our requests, we were eventually moved to a higher floor with a king bed, but had to wait 2 hours to check in. The hotel is currently undergoing refurbishment and I hope the attention to detail improves with the facilities.
Reviewed August 23, 2016

hsu T. from Australia
Families with older children
Stayed 2 nights in August 2016
Best hotel board beach
Jupiters has everything you need for business or vacation, even free parking. Check in staffs so kind in helping us get avoid room change!(booked diff room types due to unavailable) will be back soon..
Reviewed August 14, 2016

Mark W. from Australia
Solo travelers
Stayed 3 nights in July 2016
Good Stay
A bit of work is going on but noise not to bad . Will be back once all works are completed to check it out
Reviewed August 03, 2016

Gael F. from Australia
Solo travelers
Stayed one night in July 2016
Great break
I traveled with my sister, stayed in one of the new rooms which was fabulous. We ate in the new garden room which was delicious n service was wonderful. A little disappointed no music was playing in the bar areas on the Thursday night. We didn't receive any house keeping service to freshen our room up and we had stayed for two nights. There was a great room service menu which we throughly enjoyed. I recommend the club sandwich and chips followed by a chocolate milkshake.
Reviewed July 23, 2016

Vanessa S. from Australia
Couples
Stayed one night in July 2016
Renovations
Understatement.. Sleep deprived parents after a sleep in... But only to be woken at 7am but loud thunderous machines banging and drilling was not my idea. Great buffet and had a wonderful dinner in the garden restaurant.
Reviewed July 19, 2016

Daniel G. from Australia
Solo travelers
Stayed one night in July 2016
Could have been much better
The cost of the room was excessive considering the construction noise. Jack hammering above the bed 8.30am on a Saturday morning is a little rude. Understandably they advised of the noise but it also stated there was supposedly a one floor buffer for the noise. There was no way this was the case for our room...rooms are also a little dated for $500+ per night
Reviewed July 17, 2016

Chris D. from Australia
Business travelers
Stayed one night in July 2016
I did not feel like this was a 5 star hotel.
For the money you pay there are much better options in walking distance. This was my second visit in a couple of weeks, the check in staff we pleasant not great. I expect great for the money paid.
Reviewed July 14, 2016

Barbara A. from New Zealand
Couples
Stayed 4 nights in July 2016
Jupiters casino
Short 4 day visit. Lovely room newly renovated ,staff very obliging and friendly.
Reviewed July 12, 2016

Grace C. from Canada
Families with older children
Stayed one night in July 2016
Newly renovated
Very clean and new facilities but there was construction gong ok during our stay.
Reviewed July 11, 2016



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