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About JW Marriott Hotel Hanoi


Well-placed in the restaurants, business, shopping area of Hanoi city, JW Marriott Hotel Hanoi provides a most conducive spot for you to take a break from your busy days. The hotel lies 10 km from the city center and provides accessibility to important town facilities. This modern hotel is in the vicinity of popular city attractions such as Keangnam Hanoi Landmark Tower, Vietnam National Convention Center, CUC Gallery.

Simply put, all the services and amenities you have come to expect from Marriott are right in the comfort of your own home. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Experience high quality room facilities during your stay here. Some rooms include closet, complimentary tea, television in bathroom, towels, scale, provided to help guests recharge after a long day. Throughout the day you can enjoy the relaxing atmosphere of the yoga room, hot tub, fitness center, sauna, indoor pool. Whatever your reason for visiting Hanoi, the JW Marriott Hotel Hanoi is the perfect venue for an exhilarating and exciting break away.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Ticket service
  • Yoga room
  • Hot tub
  • Casino
  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Tours
  • Garden
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Postal service
  • Gift/souvenir shop
  • Daily housekeeping
  • Check-in/check-out [private]
  • security [24-hour]
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Library
  • ATM
  • Currency exchange
  • Salon
  • Smoking area
  • Lockers
  • Shared lounge/TV area

For the kids

  • Family room

Working and staying connected

  • Photocopying
  • Printer

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
  • Japanese
  • Korean
  • Vietnamese
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  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1688610 VND
Breakfast Charge (when not included in room rate): 508200 VND
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 26 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 5
Number of Rooms : 445
Reception Open Until: 12:00 AM
Room Voltage: 220
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 9.3
  • Facilities 9.1
  • Location 7.6
  • Room Comfort/Standard 9.4
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 9.0

Lynn T.
May 05, 2016
Away from the maddening crowd
The Marriott is located far from the old quarter where most of the attractions are located. The do however more than make up for this by a thrice daily shuttle to 4 tourist spots like the water puppet theater at the Hoan Kiem lake, Hoa Lao prison, Ho Chi Minh mausoleum and so on but you have to catch a one way can ride back. Their tourist desk will give friendly advice on which cab companies to take and which to avoid. They even have taxi cards in Vietnamese to provide instructions to drivers and a handy free Hanoi guide book. We stayed in room 240 a lake facing suite although paid for a city facing suite. They must have quietly upgraded us. Room was HUGE. 3 tvs, 2 bathrooms, 2 room sized closets- the size of a small apartment! Impressed! Check in was speedy at the club level (6). Club access was definitely a plus with 3 meals per day if you chose to eat in. The hotel boasts the second best restaurant in Hanoi and has a crystal Jade palace restaurant for Chinese cuisine. Swimming pool is indoor on the 8th floor but it is small considering the size of the hotel. Overall a Pleasant experience and would return if staying again in Hanoi

Sang C.
South Korea
April 20, 2016
Fantastic staffs
Whenever I visit Hanoi city in Vietnam, I normally stay in JW Marriott where the fantastic staffs are stay. They are always so nice just like its facility. I can say, it is the best hotel in Hanoi!

Maria A.
April 07, 2016
A serene escape from Hanoi's reality
I live in Hanoi and life can get too stressful at times with jampacked streets and crowded public areas so my escape to JW Marriott with my boyfriend was already a luxury. We stayed for a night only, on our first anniversary, (thanks to our demanding jobs) but we both had a great time. We loved French Grill, where we had our anniversary dinner. Man, service was awesome and food was just so yummm! Most of their specials were actually shipped from France and their chef is French too! It was an overall amazing French cuisine experience for us. Then there's Antidote bar with a DJ for our drinks and music after dinner. I also especially liked the 8th floor - swimming pool, juice bar and gym! They're all so spacious and clean. Overall, I'd say JW is inarguably the best hotel I've stayed at in Hanoi (and yes, I've been to all 5 star ones in the city). I wouldn't hesitate to book another stay at any Marriott in the world.

Leon F.
January 22, 2016
Great service and facilities
Awesome facilities and service. Staff were stellar and great breakfast. Location is slightly farther away from the city centre but you can easily Uber around the city.

Pichit P.
October 23, 2015
Five star

Loan N.
August 23, 2015
Great hotel but a little far from the center
Room size, food, helpful staffs
I have spent a few nights at JW Marriott Hotel HN. Enjoyed the food so much every time I was here, even room service. Room size is nice and quiet surroundings. Would have been great if it were a little closer to city center.

Peter D.
United Kingdom
August 10, 2015
Great hotel, away from city centre
Service, rooms, staff
The Marriott is everything to would expect. Big, modern, well-run, efficient. Great staff. Rooms - pretty much perfect, with everything you might possibly need. Food and drink - breakfast is awesome; you could spend all day there! Similarly the evening buffet dinner is impressive, but not cheap, even by Western standards. The main bar is pretty cool, with resident lounge DJs adding to the atmosphere. Leisure - gym is very good. Pool is covered, so no chance to enjoy a day in the sunshine by the pool. I was disappointed by this. Also, runners should note that the inviting looking tracks around the adjacent lake are private. I was chased off there at 7am by a security guy on a moped. Location - prefect if you want to be near the convention centre, not so perfect if you want to go into the city centre. It's a half-hour drive. And the airport is even further away.

Bumsu K.
South Korea
July 13, 2015
Smoking, Kindly service and cheap
Nice to stay for business

Syed A.
June 07, 2015
staff could have done better
nice environment place
all was good. except the last part the concierge try to cheat us with overcharge for the transport we pay for the bmw as promised for the pick up end up we get hyundai to the airport when ask why payment is different then the table we saw earlier they rectified, but then there they put 15% extra charge ( fair enough) but when we get the total bill they charge us another 15% overall and just "act blur" was too rushing to even argue cheap thrill staffs for a hotel of this status

Lamthan P.
May 09, 2015
Very very good hotel
Big room, good facilities, good food, best loction
Very happy to stay here


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