Excellent 8.6
Based on 320 reviews

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About JW Marriott Hotel Hong Kong

Description

Majestically perched atop the world-famous Pacific Place, JW Marriott Hotel Hong Kong's luxurious sophistication shows stunning views, beautiful rooms, and award-winning restaurants. Great shopping can be found nearby, including the Pacific Place Mall with names such as Chanel, Gucci, and Louis Vuitton. The subway is in the basement and transportation anywhere in the city is easy. The 32sqm rooms have wall-to-ceiling windows looking out on the mountains or the harbor. The triple-sheeted, pillow-topped beds are a dream of comfort, and the room is filled with all those wonderful extras such as fluffy robes, a separate shower and tub, turndown service, and more. Since this is a Marriott hotel, the business services are top notch. The seven restaurants are great, and the breakfast buffet is sure to impress even the most experienced diner. Whatever the reason for your stay, JW Marriott Hotel Hong Kong will take you to the next level of comfort.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer

Things to do, ways to relax

  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Massage(s)
  • Solarium
  • Tours
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • 24-hour front desk
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Shop(s)
  • Smoking area

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • French
  • German
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Policies

Only single and double occupancy rate is inclusive of breakfast. For triple occupancy up, there will be an additional charge for breakfast per person if occupancy is more than 2 guests. This fee will be collected at the hotel.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 308 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 km
Distance to Airport: 36 km
Internet Usage Fee: 0 HKD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 27
Number of Restaurants: 8
Number of Rooms : 602
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 1989
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 7.6
  • Food/Dining 8.3

Maria L. from Philippines
Business travelers
Stayed one night in September 2015
Excellent in all fronts!
Of all the 5 star hotel Iounge/ Club room facilities I have been to...JW Marriot offers the most exciting and bountiful spread...great food that includes steaks, a good variety of wine and a surprising bonus of belgian chocolates! The food is simply abundant and prepared with care and with utmost consideration for the needs and wants of business travellers like me. Upon arriving in our room, I was pleasantly surprised to be greeted by a basket of premium tea and fruits. The bed is the most comfortable I have laid on. And the harbour view of Hong Kong in the glass window of our corner room was simply breathtaking. The remote-controlled window-drapes is a great example of the management's being keen of making sure that their clientele's are pampered and spoiled! The jacuzzi is also sufficient in size. There was even a solar bed! My JW Marriott experience is the best!
Reviewed August 19, 2016

Sri T. from Indonesia
Families with older children
Stayed 2 nights in July 2016
Most convenient place to stay
It is a place that I will choose and go back to stay.
Reviewed July 24, 2016

AMELIE G. from France
Families with young children
Stayed 2 nights in July 2016
Excellent
Really professional and courteous staff, excellent location, very nice room, good price - recommended !
Reviewed July 20, 2016

young P. from New Zealand
Business travelers
Stayed 4 nights in July 2016
Good
Good friendly staff
Reviewed July 11, 2016

masao O. from Japan
Couples
Stayed 2 nights in June 2016
good
good
Reviewed July 01, 2016

Eng L. from Malaysia
Business travelers
Stayed 2 nights in April 2016
Nice hotel well located
Nice centrally located hotel. Small room
Reviewed June 30, 2016

Alex M. from Australia
Business travelers
Stayed 2 nights in June 2016
Great location & staff, hotel getting tired
Had a pleasant stay at the JW Marriott Hong Kong, though the room fitout (bathroom, electrics etc.) are showing signs of age and are in need of a complete replacement to remain a leading hotel. Still, a good hotel.
Reviewed June 20, 2016

Yuki M. from Japan
Business travelers
Stayed one night in June 2016
good location
Stayed for a business. Location is in the central which was easy for all the meetings in the area. Highly recommended.
Reviewed June 06, 2016

Peera R. from Thailand
Couples
Stayed one night in June 2016
Enjoyable stay
Good value for money. Good room condition and location
Reviewed June 05, 2016

Victor L. from United States
Families with young children
Stayed 2 nights in March 2016
Initially very poor but staff saved the day
Advice: do NOT stay facing toward freeway side..it is so loud and noisy it's unbearable. Overall, the noise insulation is poor, you will hear plumbing and other people walking in halls/closing doors etc. After our initial sleepless night on the 17th floor, we complained and they switched us to the other side of the hotel on 22th floor and the experience improved a lot. Much quieter! The staff are very friendly and helpful. Overall not cheap but it's relatively convenient, very close the the Peak and subway and mall
Reviewed April 05, 2016



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