Back to hotel info

Verified traveler reviews

Filter by traveler type

based on 320 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 7.6
  • Food/Dining 8.3

Yue W. from China
Business travelers
Stayed 10 nights in October 2015
Fair Price Fair Value
Good location, Good service attitude, Very tidy and clean room
Reviewed October 14, 2015

Vicky C. from Taiwan
Business travelers
Stayed one night in May 2015
Great location
Great location good restaurant right in shopping mall
It's always nice to stay at JW Marriot the service standard worldwide that you don't need to worry about if your room/bed is clean or not. Comfortable bedding to recharge from a full day business meeting. Convenient location as your are right in the Pacific Mall and and Metro is right there that you don't need to walk outside to the station if there's a bad weather!
Reviewed September 30, 2015

Luke A. from United Kingdom
Business travelers
Stayed one night in September 2015
Marriott Hong Kong
Staff Service, Range of Facilities,Room comfort/Standard
Reviewed September 15, 2015

WENDELL W. from United States
Business travelers
Stayed 2 nights in September 2015
JW Marriott HK Outstanding
Excellent accommodations, outstanding executive floor lounge, perfect location
Stay is always outstanding. Staff very friendly and efficient (best in Asia) and accommodations comfortable and luxurious. Best overall in HK for value!
Reviewed September 14, 2015

Niko T. from Malaysia
Business travelers
Stayed one night in September 2015
Nice comfy hotel, good location
location, food, staf
love stay at Marriott, good buffet selection, comfy bed & great location
Reviewed September 11, 2015

Betty S. from Philippines
Families with older children
Stayed 3 nights in August 2015
Great Stay
- Courteous Staff
Reviewed September 07, 2015

YUE M. from Canada
Families with older children
Stayed 3 nights in August 2015
Good Hotel, Good Service
Good location and convenient to take the subway and do shopping. Mountain and city view is as splendid as harbour view. And the reading LED light makes me at home.
Reviewed August 27, 2015

Stephanie Z. from Philippines
Stayed 2 nights in August 2015
Good deals for standard rooms club floor overrated
The location and accessibility were great as well as the nice views
Overall it was fine but we experienced poor service at the reception counter. Some of us in our group booked a standard room at a much lower rate than the executive floor rooms (150USD less) but I felt that the extra charge for the executive floor and access to the lounge wasn't justified. The lounge is rather small with non-premium offerings and the rooms were exactly the same size with the same amenities as the club floor. I wouldn't spring extra for the executive floor and would only stay here again if I get a very good deal on a regular room. Otherwise there are more hotels in Hong Kong that offer more value for money.
Reviewed August 24, 2015

Ka L. from Malaysia
Stayed 4 nights in July 2015
Location and service :)
Location, service and comfort
Reviewed July 28, 2015

Stephanie K. from France
Stayed 3 nights in July 2015
Week-end in HK
Friendly staff, good location, great breakfast buffet
Reviewed July 22, 2015