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JW Marriott Hotel Hong Kong

Pacific Place, 88 Queensway, Admiralty, Hong Kong Central, Hong Kong

Recent customer reviews

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Excellent

8.8

based on 28 reviews

206 reviews in English

Value for Money
7.9
Location
9.3
Staff Performance
9.3
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.7
Food/Dining
8.2
Families with young children (28)
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Victor L. Families with young children United States of America, March 27, 2016
Initially very poor but staff saved the day
5
Advice: do NOT stay facing toward freeway side..it is so loud and noisy it's unbearable. Overall, the noise insulation is poor, you will hear plumbing and other people walking in halls/closing doors etc. After our initial sleepless night on the 17th floor, we complained and they switched us to the other side of the hotel on 22th floor and the experience improved a lot. Much quieter! The staff are very friendly and helpful. Overall not cheap but it's relatively convenient, very close the the Peak and subway and mall
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Sung-Ta L. Families with young children Taiwan, January 31, 2016
Good location, excellent staff, wonderful experien
6.7
Great hotel in Hong Kong.
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Raphael T. Families with young children Philippines, April 5, 2015
?

Location
8.7
Good
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Marshall B. Families with young children Indonesia, February 23, 2015
great location

food,location,room
8.7
the hotel is bit old , great location connecting to pacific place mall, the staffs are nice
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Mahyar H. Families with young children Canada, November 9, 2014
It is a nice hotel

Very clean, friendly and skilled staff
9
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Wooyoung K. Families with young children Canada, July 23, 2013
Good location for city transportation and shopping

Great location, nice city view, close to shopping centers.
6.3
It was okay for shopping but room was too small, old and smelly. I would recommend to business travellers at most but not family travellers.
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Aiping R. Families with young children Singapore, January 10, 2013
great services

Great Services, big room and comfortable bed
9.3
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Aiping R. Families with young children Singapore, January 7, 2013
Comfortable

staff services, near airport, nice beautiful view from the room
9.3
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Juliet L. Families with young children United Kingdom, October 27, 2012
Truly 5 Star Hotel with excellent service

Quality hotel, great location, superb service
9.7
very well positioned at pacific place - which has mtr (underground), trams, buses and taxis. also walking distance, through the hong kong park, to the peak tram station. easy walk to both central and wan chai. hotel is a reliable 5 star establishment. good room and bathroom amenities satisfying both business and pleasure. room comfortably fit 2 adults and 2 children (9 & 10 years) in two queen beds. quality bed linen and towels. marriott small teddies for children - nice touch, regardless of age! however what sets this hotel apart from other 5 star hotels is the excellent consistent service throughout - from the bell boys to the chambermaids to the barman etc.. truly exceptional service from every member of staff.
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Ross F. Families with young children Australia, August 5, 2012
Wow; this is Great!

Proximity to Airport; free hotel pickups drop offs
10
Turned 50 so I was set for a trip to Hong Kong with my wife and one of four children that would appreciate Disneyland; good hotel that has access to MTR;shopping and of course the airport; views from the room were sensational; ocean and mountains; Bistro (breakfast)was high standard; staff very personable;will go back next trip.
Sightseeing/Attractions Tip: As for an upgrade to executive room; you will probable get it but dont expect the other benefits like the lounge etc.
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