Excellent 8.7
Based on 1354 reviews

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About JW Marriott Hotel Kuala Lumpur

Description

The JW Marriott Hotel Kuala Lumpur is convenient to everything the city has to offer and is only 70 kilometers away from the Kuala Lumpur International Airport. There are 565 rooms in this 26-story hotel, all equipped with the most up-to-date amenities. Every room in the hotel offers guests air conditioning, bathrobes, a daily newspaper, hair dryer, Internet access, in-room safe, separate shower and tub, and a mini bar. In addition, this property in Kuala Lumpur has shops, a café, laundry service/dry cleaning, meeting facilities, a restaurant, room service, and safety deposit boxes. Massages, an on-site golf course, gym/fitness facilities, a sauna, and a steam room are on-site for guests' enjoyment. JW Marriott Hotel Kuala Lumpur blends expert service with state-of-the-art facilities to provide guests with a memorable stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • outdoor pool

Land sports

  • tennis court(s)

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • elevator
  • salon
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 480 MYR
Breakfast Charge (when not included in room rate): 68 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1km
Distance to Airport: 60km
Internet Usage Fee: 50 MYR
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 26
Number of Restaurants: 10
Number of Rooms : 561
Parking Fee (per day): 10 MYR
Reception Open Until: 12:00am
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1997
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Important notice

The property is undergoing renovation from July 15, 2016 to June 30, 2017.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Heng N.
Malaysia
July 26, 2016
Great location & great service
Absolutely great location as there's few big shopping centers around the hotel. The service of the hotel staffs were awesome and super friendly.

KL K.
Malaysia
July 19, 2016
Luxury and best location hotel in KL
Lobby is slight small and not luxury as other 5 star hotel.

Handy W.
Indonesia
July 18, 2016
the best and always been my favourite!
JW Marriott has always been my most favourite hotel to stay when visiting Kuala Lumpur, especially in Bukit Bintang area. It has the best location, connected directly to the StarHill Gallery and the big luxurious Pavillion Shopping Mall is just across the street, and monorail station is only a couple of minutes of walking distance. The staffs are very friendly and the services are excellent. It is the best hotel in the area and will always be my first choice in mind when coming to KL.

riana T.
Indonesia
July 10, 2016
great customer service and location
SUPER SATISFY with everything about the hotel :)

Sharon K.
Malaysia
July 06, 2016
Short break with my bff
Pure relaxation and the Guest Relation Manager was extremely helpful

Lim M.
Malaysia
July 03, 2016
OK
OK

Ng M.
Malaysia
July 03, 2016
Always stay at the JW when I in go to KL
The staffs at the hotel are very very friendly and very helpful. 👍👍

phang N.
Indonesia
July 01, 2016
Nice manager
Nice service. Will be back. Nice location.

SITI R.
Singapore
June 28, 2016
The Best Hotel in KL Bukit Bintang so far!
Before we have yet to step in to the hotel, we had been greeted with a warmth smile and politeness from the lobby staff! Me and hubby was really impress by the service that was given. I would like to say this special thank to the front desk Ameer for making the transaction smooth and giving all the details in a perfectly manner.His positive attitude really shows despite handling a customer which is infront of me demanding certain things during my checkout. Good job Ameer! Really recommend JW Marriot to everyone, paying a high price with good service and location.

Tee Y.
Malaysia
June 23, 2016
Location
Convenience if your main purpose is for shopping, few shopping malls just around the corner.



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