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Excellent 8.7
Based on 1364 reviews

Recent customer comments

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Excellent



based on 1364 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Lim M. from Malaysia
Business travelers
Stayed one night in June 2016
OK
OK
Reviewed July 03, 2016

Ng M. from Malaysia
Solo travelers
Stayed one night in June 2016
Always stay at the JW when I in go to KL
The staffs at the hotel are very very friendly and very helpful. 👍👍
Reviewed July 03, 2016

phang N. from Indonesia
Families with older children
Stayed one night in June 2016
Nice manager
Nice service. Will be back. Nice location.
Reviewed July 01, 2016

SITI R. from Singapore
Couples
Stayed 2 nights in June 2016
The Best Hotel in KL Bukit Bintang so far!
Before we have yet to step in to the hotel, we had been greeted with a warmth smile and politeness from the lobby staff! Me and hubby was really impress by the service that was given. I would like to say this special thank to the front desk Ameer for making the transaction smooth and giving all the details in a perfectly manner.His positive attitude really shows despite handling a customer which is infront of me demanding certain things during my checkout. Good job Ameer! Really recommend JW Marriot to everyone, paying a high price with good service and location.
Reviewed June 28, 2016

Tee Y. from Malaysia
Solo travelers
Stayed 2 nights in June 2016
Location
Convenience if your main purpose is for shopping, few shopping malls just around the corner.
Reviewed June 23, 2016

CHONG T. from Malaysia
Business travelers
Stayed one night in June 2016
Still the best
Third time visit still good
Reviewed June 18, 2016

Yap S. from Malaysia
Business travelers
Stayed one night in May 2016
good location
nice place
Reviewed June 18, 2016

Yap S. from Malaysia
Couples
Stayed one night in June 2016
shopping
nice staff
Reviewed June 18, 2016

sebastian K. from Indonesia
Couples
Stayed one night in May 2016
great
great location, hotel clean, room clean. staff are friendly
Reviewed June 14, 2016

Abdullah S. from Singapore
Couples
Stayed 2 nights in June 2016
Aircon
Was very warm for 2 days during at nite and day. The aircon finally works well at my last day.
Reviewed June 07, 2016