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Excellent 8.8
Based on 1389 reviews

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About JW Marriott Medan


Well-placed in the shopping, business, restaurants area of Medan city, JW Marriott Medan provides a most conducive spot for you to take a break from your busy days. Only 1 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. Also within easy reach are Deli Plaza, Putri Hijau Hospital, Centre Point Mall.

Take advantage of a wealth of unrivaled services and amenities at this Medan hotel. The hotel offers access to a vast array of services, including gift/souvenir shop, 24-hour security, daily housekeeping, printer, taxi service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers wonderful recreational facilities such as hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool to make your stay truly unforgettable. Whatever your purpose of visit, JW Marriott Medan is an excellent choice for your stay in Medan.
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  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • golf course (within 3 km)
  • table tennis

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar
  • halal restaurant

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • elevator
  • executive floor
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 18 USD
Check-In From: 03:00PM
Check-Out Until: 12:00PM
Distance from City Center: 1 km
Distance to Airport: 25.5 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 27
Number of Restaurants: 6
Number of Rooms : 280
Reception Open Until: 12:00AM
Room Voltage: 240
Time to Airport (Minutes): 54
Year Hotel Built: 2008
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Food, drink and entertainment

Marriott Cafe

Marriott Cafe

VIP Room

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Agoda Verified Reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Staff Performance 9.0
  • Value for Money 8.7
  • Food/Dining 8.5

8.8 marina S.
June 26, 2016
Stay at Marriott
Superb as always

8 Romina H.
June 24, 2016
Great Hotel
Great hotel, spacious rooms and good staffs

8.8 hendra W.
June 24, 2016
clean new and good
well maintained, happy to stay here

7.2 Tetty J.
June 22, 2016
Roomnya Lumayan, Servis Ok,
Roomnya Lumayan, Servis Ok,

9.2 Francesco R.
June 22, 2016
High standard
Marriott is always guarantee of high standards along the globe. One night stay only - excellent room and staff. Minor details - water was not very hot and some bad smell coming out from the toilet.

10 Aries H.
June 21, 2016
Best 5 Star Hotel in Medan
Value of Money, Clean Hotel and Best Location

10 Aries H.
June 21, 2016
Best 5 Star Hotel in Medan
Value of Money, Clean Hotel and Best Location

10 Azemi A.
June 20, 2016
nice food

9.6 ratna D.
June 16, 2016
This is my first experience going to Medan. I love my room, nice ambiance, clean, and near with elevator. Staff is very helpful when i cannot tap my room card, help to save durian ucok (need to save in the freezer), you can get the legal cab (named Bluebird ) from the lobby, and you can get ATM access near hotel, still in the same building with the hotel. And my suggestion is to get your breakfast outside the hotel, just find some traditional food, get the original taste, because Medan has so many kind of GREAT traditional food. :) Enjoy!!

8 Lim S.
June 16, 2016
Sales Director
wish the air-con is cooling