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Excellent 8.8
Based on 1439 reviews

Recent customer comments

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based on 1439 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.7
  • Food/Dining 8.5

Darwin W.
February 15, 2013
nice bed and breakfast
nice room and comfortable bed ,. i like the breakfast the most but i hate the room service ,. i want to order a food and it tooks lik one hour for the waitress to got into my room

Mira K.
February 13, 2013
Business or pleasure, this is the place!
The comfortable bed and clean big toilet. Including the enormous buffet spread and delicious as well!
I had a brief one night stay in JW Marriot Medan. I arrived quite early at 9.30am local time and was ready to just leave my luggage at the lobby and come back later for the key card. But I was lucky that the hotel managed to clean my room in 1 hour and I could leave my stuffs in the room before I head out. I was extremely happy with the room as it came equipped with the many wires and cables needed (through enough, I forgot my travelling charger, so A+ here). The room was clean and although it was a smoking room, it didnt stale of ciggaratte smell. The bed was big with huge pillows and it was very very comfortable. The mini bar was a boost as well! I was surprised with the breakfast spread! I have not seen a buffet spread that long in a very long time. And the food was amazing. I will definitely stay here again the next time I'm in Medan!

Wilson T.
February 13, 2013
Fine hotel with great facilities
value for money
Excellent world class hotel with great facilities and excellent price

elisa E.
February 08, 2013
Well worth the price tag
Just few minutes walk to go to merdeka street
it is a nice hotel with good service. the room is comfortable and very large with modern equipments. fantastic buffet break fast and dinner. food variety was good. well worth the price tag as no same class hotel in medan.

Hui H.
February 08, 2013
Great Hotel in town
The environment is not bad
The environment of the hotel and the room is not bad. The room is spacious and clean. The hotel staff is friendly to serve us when we arrived the hotel.

elisa E.
February 06, 2013
luxury and clean hotel
must improve the service
luxury hotel, spacious and clean room. we love the breakfast buffet, though marriot jakarta is more delicious. marriot medan's location is good and view is great since it is the tallest building in its area. have free wifi but dont expect too much for the connection speed. due to my booking, there's a mistake, so i should change my date. agoda was very helpful and the respond was very fast. but marriot's staff dont help much.

chew C.
February 01, 2013
Fantastic hotel.
Superb hotel, great staff. Rooms are fantastic, bathrooms are luxurious. Definitely value for money if during deals. Best hotel I've stayed so far.

kelly T.
January 30, 2013
room is clean
appropriate for business travel. will come back for another stay. you pay for price is what you get

Belinda S.
January 30, 2013
Perfect hotel for the town
Big room
nothing to complain boutthe hotel. a good location for pleasure & business. the room is massive. its one of the best hotel in medan. will def stay here on our next visit.

Felix B.
January 30, 2013
Internation Standard
Great Service
The service is excellent. The bed is excellent. The location is convenient. The room was spacious. Well, it's 5 star hotel room. Everything was fine during our stay.