Excellent 8.6
Based on 739 reviews

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About JW Marriott Phuket Resort & Spa

Description

Set on the edge of the un-spoiled Mai Khao Beach and commanding views of the Andaman Sea, this multi-award winning resort is a sanctuary for the senses. JW Marriott Phuket Resort & Spa is set amongst a tropical landscape. Located on the northern part of the island, guests are just 15 kilometers from the airport in peaceful surroundings well away from the crowds. Phuket offers a wide range of activities, both on land and in sea, for an adventurous or a laid back holiday. Pick from diving, island hopping, elephant trekking, and spa treatments. Just as vast are the dining options, with 11 venues on-site and menu offerings ranging from steak to authentic Thai, 3 outdoor swimming pools, kid’s club, and on-site sea turtle shelter. With a cooking school on-site, you can always learn to cook your favorite Thai dishes, visit an on-site Mandara Spa for relaxing treatments or enjoy work out at the fitness center before you head back home to perfectly complete your Phuket vacation.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Yoga room
  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Solarium
  • Steamroom
  • Games room

Swimming & soaking

  • Swimming pool [outdoor]

Water sports

  • watersports equipment rentals
  • Private beach
  • Water sports (non-motorized)

Land sports

  • Badminton court(s)
  • Tennis court(s)
  • Table tennis

For kids

  • children's playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Shrine
  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Nightclub
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Check-in [24-hour]
  • Doorman

Business & money services

  • Printer
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Thai
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1500 THB
Breakfast Charge (when not included in room rate): 883 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 45 km
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 5
Number of Floors: 3
Number of Restaurants: 6
Number of Rooms : 265
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2001
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.8
  • Location 7.9
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.2
  • Food/Dining 8.4

Michael R. from Australia
Couples
Stayed 2 nights in August 2016
Nice
This was our first time to Phuket and unfortunately the weather was not great. The resort is very big and spread over a wide area, facilities were well maintained, room was clean and the breakfast was excellent. We ate dinner at the resort in the Grill and the Thai restaurants. Food was good, however, price was a little higher than expected. The resort caters well for children, as such you have to deal with screaming children in the restaurants at hours well past their bedtime, I guess that is what you have to expect now a days. An adults only restaurant would be nice. As a middle aged couple with no children it would not be my ideal place to spend couple time. But if you have children it would probably be ideal.
Reviewed August 19, 2016

Mohammed H. from India
Couples
Stayed 2 nights in August 2016
We stayed at JW Marriott, Phuket for 2 nights from 13th Aug -15th Aug 2016. A Beautiful property.
It's a very beautifully maintained property. Rooms are very neat and clean. Bathrooms are also quite big and toiletries provided are of beautiful fragrance. Staff is very courteous and efficient. Access to beach gives it extra mileage. Ample choice of restaurants is there. So many pools are there to avoid overcrowding. My suggestions are as follows to make the experience even greater. 1. To prove shuttle service from and to the Airport at different timings according to the flights that are landing. 2. Inclusion of Indian choices in the breakfast considering a lot of Indians too visit Phuket.
Reviewed August 16, 2016

HOI C. from Hong Kong
Families with young children
Stayed 3 nights in August 2016
A wonderful stay in phuket
The resort has everything you need. Our family enjoyed so much the time there. The slide in the swimming pool is so much fun. The room is spacious with lovely balcony. The food there is superb (esp the breakfast). The major drawback is that the hotel is too far away from city centre. However, there is shuttle bus service (actually people who stay in this hotel may finally choose not to go outside).
Reviewed August 10, 2016

SANGHOON N. from South Korea
Families with young children
Stayed 2 nights in August 2016
Good
Good
Reviewed August 10, 2016

Montira C. from United States
Families with older children
Stayed 3 nights in July 2016
Great stay at Marriott. Staffs were superb. Breakfast buffet was excellent!
Enjoyed our family vacation. We will be back.
Reviewed August 03, 2016

Michael E. from Vietnam
Families with young children
Stayed 10 nights in July 2016
Great service, pool was lovely.
Had some problems with food in two restaurants but was resolved by management without a second thought. Also had a problem with speedboat trip to Phi Phi Island that was recommended and booked through hotel. The trip is not for the faint hearted or for young kids, fast speedboat that is half open to the elements, water spray comes in and if it rains, good luck! Get a ferry to Phi Phi, and rent a private boat there to take you around, will save you a ton, is far better value and gives you the time to do what you want on the various beaches. Hotel sorted out our return fair by ferry and taxi, so can't complain.
Reviewed August 02, 2016

Megan S. from New Zealand
Families with older children
Stayed one night in July 2016
Beautiful Property
We wished that we had stayed here rather than one of the other places we also stayed at while in Phuket. It was glorious in every aspect and our 15, 13 and 10 year old loved it as much as we did. Even the bathrooms by the middle pool were spectacular!
Reviewed July 26, 2016

LINDA L. from Indonesia
Families with young children
Stayed 2 nights in July 2016
Suasana tenang, jauh darinl kota
Resort ini cocok untuk yang mencari ketenangan, karena untuk ke kota sekitar 45 menit, fasilitas di hotel sangat lengkap, tetapi agak mahal untuk makanan, tidak jauh dari hotel ada turtle village mall kecil, ada mini market yang lumayan lengkap. Bisa jalan kaki atau pinjam sepeda dari hotel. Ada bbrp restoran di sana juga.
Reviewed July 23, 2016

Wai G. from Singapore
Families with young children
Stayed 3 nights in June 2016
Great place to chill out with young kids
Our 2nd visit to the resort. This time we had our young kids (4 & 6 yrs) and our parent (one of them physically paralyzed). It's a good place if you just want to chillout in the resort, coz it's far from the city center. Food wise, we love the breakfast (MUST TRY) and the Japanese restaurant. They had a good kids club where we can "deposit" our kids there while we get some couple time. As for my wheelchair bounded father, moving within the resort compound is easy, but a little bumpy when moving near the beach area. Not very convenience moving him to the Turtle Village if not for the friendly staff to ferry him on the buggy there. Will go back again... :)
Reviewed July 15, 2016

Peter C. from Australia
Families with older children
Stayed 7 nights in June 2016
Over priced food in a place where the hotel has a monopoly on the restaurant available
Food prices were ridiculous at times
Reviewed July 08, 2016



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