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Excellent 8.6
Based on 781 reviews

Up to 30% off with Agoda Insider Deals!

Best deals for your dates:
July 1, 2016 - July 3, 2016 | 2 nights
Room types Offers and benefits Max Price per night Rooms

Deluxe Premium 1 King or 2 Twins

Best seller – limited supply!
Room size:
42 sq.m.
Bed(s):
2 Double Bed and 1 King Bed
View:
Pool
  • Cancellation policy
  • Not included in room price: Tax USD 6.70, Fee USD 6.10
  • Room info
  • USD
  • 60.93
 Our last room!
  • Breakfast Included
  • Cancellation policy
  • Not included in room price: Tax USD 7.96, Fee USD 7.24
  • Room info
  • USD
  • 72.35
 Our last room!

Studio Larger 1 King City or Pool view

Room size:
48 sq.m.
Bed(s):
1 King Bed
View:
Pool
  • Cancellation policy
  • Not included in room price: Tax USD 8.38, Fee USD 7.62
  • Room info
  • USD
  • 76.16
 Our last room!
  • Breakfast Included
  • Cancellation policy
  • Not included in room price: Tax USD 9.64, Fee USD 8.76
  • Room info
  • USD
  • 87.59
 Our last room!

Executive Deluxe

Room size:
42 sq.m.
Bed(s):
2 Double Bed and 1 King Bed
View:
Pool
  • Breakfast Included
  • Cancellation policy
  • Not included in room price: Tax USD 10.89, Fee USD 9.90
  • Room info
  • USD
  • 99.01
 Our last room!

Executive Studio Larger

Room size:
48 sq.m.
Bed(s):
1 King Bed
View:
City
  • Breakfast Included
  • Cancellation policy
  • Not included in room price: Tax USD 14.66, Fee USD 13.33
  • Room info
  • USD
  • 133.28
 Our last room!

1 Bedroom Executive Suite

Room size:
86 sq.m.
Bed(s):
1 King Bed
View:
City
  • Breakfast Included
  • Cancellation policy
  • Not included in room price: Tax USD 18.10, Fee USD 16.45
  • Room info
  • USD
  • 164.51
 Our last room!

2 Bedroom Executive Suite

Room size:
128 sq.m.
Bed(s):
2 Double Bed and 1 King Bed
View:
City
  • Breakfast Included
  • Cancellation policy
  • Not included in room price: Tax USD 27.65, Fee USD 25.14
  • Room info
  • USD
  • 251.33
 Our last room!
There are no rooms matching your criteria. You can see more rooms by updating your filters.

About JW Marriott Surabaya Hotel

Description

Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation. With its convenient location, the hotel allows you to discover the sights and sounds of Surabaya. The biggest shopping mall, Tunhungan Plaza, is situated within a five-minute walk. Juanda International Airport also can be reached by a 45-minute drive. JW Marriott Surabaya Hotel features 407 rooms, all of which are beautifully furnished in European décor, marble baths, and sublime bedding. Each room is fully equipped with facilities such as Wi-Fi, a mini bar, safety deposit box, TV, tea/coffee maker, and separate bath and shower. To top it all off, guests can see the spectacular view of Surabaya from floor-to-ceiling windows. Recreational facilities such as a swimming pool, health club with soothing massages, fitness center, and sauna can be enjoyed at the hotel. For guests who expect a delicious meal, the hotel offers several on-site restaurants where various kinds of food are served. The staff is professional and ready to offer impeccable services such as 24-hour car rental services, a business center, shoeshine services, and room services. JW Marriott Surabaya Hotel is the perfect destination for business and leisure travelers.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Indonesian
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Policies

Children below 12 years old are not allowed in Executive Lounge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 650000 IDR
Breakfast Charge (when not included in room rate): 155000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 20 Km
Internet Usage Fee: 0.0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 5
Number of Rooms : 407
Time to Airport (Minutes): 40
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Important notice

The property's health club and wet area facilities are undergoing renovation until July 6, 2016.
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Food, drink and entertainment

Imari Japanese Restaurant

Imari Japanese Restaurant

Imari Japanese Restaurant

Tang Palace Restaurant

Tang Palace Restaurant

Tang Palace Restaurant

Vis a Vis French Restaurant

Vis a Vis French Restaurant

Vis a Vis French Restaurant

Tang Palace Restaurant

Tang Palace Restaurant

Tang Palace Restaurant

Imari Japanese Restaurant

Imari Japanese Restaurant

Imari Japanese Restaurant

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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 8.2
  • Food/Dining 8.3

ADI W.
Indonesia
June 30, 2016
very good !!!
no complain !!!

hasan B.
Indonesia
June 27, 2016
awesome hotel
very good hotel

Tan S.
Singapore
June 26, 2016
Good service, clean, comfy
Service staff who greeted and helped from the moment I stepped out of the car till the moment I checked out were amazing. That's what I call quality service standard! Spacious room with comfy beds and clean linen. And add on the complimentary hourly shuttle service to Tunjungan Plaza.

Ronald K.
United States
June 21, 2016
Check out the 21st Floor
The Agoda experience went well (as usual). I was offered an upgrade during my check-in. It was not free, but when I looked at what came with it, I thought there was good value for the money. Travelers should be able to make this comparison on the Agoda site or Marriott's webpage. The 21st floor has an executive lounge that definitely appealed to me as a restful place with many amenities. Access to that lounge was one in a list of benefits with my upgrade.

Sadewa T.
Australia
June 20, 2016
Great Business Hotel
Very good and professional staff

YuYu T.
Taiwan
June 17, 2016
Wonderful hotel with reasonable price
Nice service and comfortable environment

chayoung K.
South Korea
June 10, 2016
nice location and venue for the business meeting
nice location and venue for the business meeting

Hera S.
Indonesia
June 02, 2016
Everything is good
Tidak ada keluhan. Kebersihan bagus, pelayanan ramah sekali.

DINDA A.
Indonesia
May 30, 2016
Nice Hotel
Comfortable room with great view. The staff was very helpful.

WONG L.
Hong Kong
May 28, 2016
Very nice breakfast, friendly staff and comfortable bed
Will come again soon !

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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