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More about this hotel:
    Nearest transport:
  • Pasar Turi Train Station (1.2 Km / 15 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (14.8 Km)
    Customer comments:
  • "Cheerful staff", "Good clean rooms", "Strategic location in city center"
    Top nearby attractions:
  • Vertical Six Club (0.0 Km)
  • Carrefour Hypermarket (0.6 Km / 8 min walk)
  • Gramedia Bookstore (0.6 Km / 8 min walk)
  • Top Ten & Coyote Bar (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261

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Features of JW Marriott Surabaya Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

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Hotel Description
Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation....see more Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation. With its convenient location, the hotel allows you to discover the sights and sounds of Surabaya. The biggest shopping mall, Tunhungan Plaza, is situated within a five-minute walk. Juanda International Airport also can be reached by a 45-minute drive. JW Marriott Surabaya Hotel features 407 rooms, all of which are beautifully furnished in European décor, marble baths, and sublime bedding. Each room is fully equipped with facilities such as Wi-Fi, a mini bar, safety deposit box, TV, tea/coffee maker, and separate bath and shower. To top it all off, guests can see the spectacular view of Surabaya from floor-to-ceiling windows. Recreational facilities such as a swimming pool, health club with soothing massages, fitness center, and sauna can be enjoyed at the hotel. For guests who expect a delicious meal, the hotel offers several on-site restaurants where various kinds of food are served. The staff is professional and ready to offer impeccable services such as 24-hour car rental services, a business center, shoeshine services, and room services. JW Marriott Surabaya Hotel is the perfect destination for business and leisure travelers.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (724)

Business travelers (328)

Couples (150)

Solo travelers (70)

Families with young children (101)

Families with older children (49)

Groups (26)

Excellent
8.6
Value for Money
8.2
Location
8.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.9
All reviews (724)
Sort by:
MUHAMMAD S. Families with young children
Singapore, February 01, 2016
Great stay

Awesome service with helpful staffs
7.3
Service waa great with nice room but food could be improved
Agus I. Families with young children
Indonesia, January 25, 2016
Awesome and excellent experience

Easy to deal with, excellent nuance and nice restaurants around
8.3
It was an excellent experience
achyat T. Business travelers
Indonesia, January 17, 2016
Comfort place

Location, surrounded areas.
8
Love the room set up, cleanliness 5 star hotel. The only things when you travel and using own car, the parking space is limited. You need to walk quite far from where your parked your car to the lobby hotel.
Dorojatun H. Business travelers
Indonesia, January 20, 2016
Great Hotel

Room spacious, great location, and friendly staff
8
MILDA I. Couples
Indonesia, January 13, 2016
friendly staff nice hotel

room location and food
9.7
Room location food were excellent
teguh S. Families with young children
Indonesia, January 05, 2016
hotel recomended

good location
10
Sesilia C. Families with young children
Indonesia, January 05, 2016
Sophisticated

Location, environment, service
9
My stay was great. Despite its old decor, I found everything perfect enough. Room was spacious, the lobby was awesome! Very close to Jl. Tidar and Tunjungan, which are the shopping and food center.
priaska P. Couples
Indonesia, January 02, 2016
Great service

The food, the service, the room quality
10
Ayu C. Families with young children
Indonesia, December 28, 2015
A Five Star Pleasure in the crowd city

Friendly staff, relaxing room ambience, great swimmingpool
8.7
My kids love to swim in the great swimming pool and the staff were friendly
Vivi L. Families with young children
Indonesia, December 29, 2015
The Stay was Perfect

Size of the guest room, cleanliness, comfortable
9.7
My stay at JW Marriott was great and perfect. location was good, size of the guest room was huge. eventhough the style of the hotel is a little old cos it's a 20 over years old hotel, but all things are still in very good condition and clean.

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