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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

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"Warm reception, attentive staff & clean & safe facility..."

  • Derek, Malaysia
  • May 1, 2015
  • Area: Surabaya Center
  • Rooms : 407
  • Free Wi-Fi

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Room Types
Max
Rates
Executive Deluxe
Deluxe Premium 1 King or 2 Twins
Deluxe Premium 1 King or 2 Twins Early Booking
Deluxe Premium 1 King or 2 Twins Special
Executive Deluxe Early Booking
Executive Deluxe Special
Executive Deluxe Limited Time w/ Dinner for 2
Deluxe Premium w/ Dinner for 2, Min 2 Nts
Executive Deluxe
Deluxe Premium 1 King or 2 Twins
Executive Studio Larger
Executive Studio Larger Limited time w/ Dinner for 2
Studio Larger 1 King City or Pool view
Executive Studio Larger Early Booking
Executive Studio Larger Special
Studio Larger 1 King City or Pool view
Studio Larger 1 King City or Pool view Early Booking
Studio Larger 1 King City or Pool view Special
Studio Larger 1 King City or Pool view w/ Dinner for 2
Executive Studio Larger
1 Bedroom Apt City or Pool view High flr
1 Bedroom Apt City or Pool view High flr Early Booking
1 Bedroom Apt City or Pool view High flr Special
1 Bdr. Apt City/Pool View w/ Dinner for 2, Min 2 Nts
1 Bedroom Apt City or Pool view High flr
Executive lounge access 1 Bedrm Suite
Exec. Lounge access 1 Bdr Suite w/ Dinner for 2 Min 2
Executive lounge access 1 Bedrm Suite Early Booking
Executive lounge access 1 Bedrm Suite Special
Executive lounge access 1 Bedrm Suite
2 Bedroom Apt City or Pool view High flr
2 Bedroom Apt City or Pool view High flr Early Booking
2 Bedroom Apt City or Pool view High flr Special
2 Bdr Apt City/Pool View w/ Dinner for 2, Min 2 Nts
2 Bedroom Apt City or Pool view High flr
Executive lounge access 2 Bedrm Suite High floor
Exec. Lounge 2 Bdr Suite High flr. w/ Dinner for 2
Executive lounge acc 2 Bedrm Ste High flr Early Booking
Executive lounge acc 2 Bedrm Ste High flr Special
Executive lounge access 2 Bedrm Suite High floor
3 Bedroom Apt City view Pool access High flr
3 Bedrm Apt CityVw Pool access High flr Early Booking
3 Bedrm Apt CityVw Pool access High flr Special
3 Bedroom Apt City Pool access High flr Limited time
3 Bedroom Apt City view Pool access High flr
Chairman Suite City view with Balcony
Chairman Suite City view with Balcony Limited time
Chairman Suite City view with Balcony Early Booking
Chairman Suite City view with Balcony Special
Chairman Suite City view with Balcony
Presidential Suite City view
Presidential Suite City view Early Booking
Presidential Suite City view Special
Presidential Suite City view Limited time
Presidential Suite City view

 

When would you like to stay at this hotel?


Photos of JW Marriott Surabaya Hotel

JW Marriott Surabaya Hotel Surabaya - Deluxe Premium Room
Deluxe Premium Room
JW Marriott Surabaya Hotel Surabaya - Studio Room
Studio Room
JW Marriott Surabaya Hotel Surabaya - Presidential Suite
Presidential Suite
JW Marriott Surabaya Hotel Surabaya - Chairman Suite Living Room
Chairman Suite Living Room
JW Marriott Surabaya Hotel Surabaya - Chairman Suite
Chairman Suite
JW Marriott Surabaya Hotel Surabaya - Presidential Suite Living Room
Presidential Suite Living Room
JW Marriott Surabaya Hotel Surabaya - One Bed Apartment
One Bed Apartment
JW Marriott Surabaya Hotel Surabaya - Pool Side
Pool Side
JW Marriott Surabaya Hotel Surabaya - Swiming Pool
Swiming Pool
JW Marriott Surabaya Hotel Surabaya - Function
Function
JW Marriott Surabaya Hotel Surabaya - Executive Lounge
Executive Lounge
JW Marriott Surabaya Hotel Surabaya - Lobby
Lobby
JW Marriott Surabaya Hotel Surabaya - Apartment Living Room
Apartment Living Room
JW Marriott Surabaya Hotel Surabaya - Board Room
Board Room
JW Marriott Surabaya Hotel Surabaya - Ballroom
Ballroom
JW Marriott Surabaya Hotel Surabaya - Outdoor event
Outdoor event
Features of JW Marriott Surabaya Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

business center

car park

coffee shop

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

nightclub

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

  
Sports and Recreation

fitness center

garden

hot tub

massage

outdoor pool

pool (kids)

sauna

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 

Book now!

Sale ends soon!

Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation. With its convenient location, the hotel allows you to discover the sights and sounds of Surabaya. The biggest shopping mall, Tunhungan Plaza, is situated within a five-minute walk. Juanda International Airport also can be reached by a 45-minute drive. JW Marriott Surabaya Hotel features 407 rooms, all of which are beautifully furnished in European décor, marble baths, and sublime bedding. Each room is fully equipped with facilities such as Wi-Fi, a mini bar, safety deposit box, TV, tea/coffee maker, and separate bath and shower. To top it all off, guests can see the spectacular view of Surabaya from floor-to-ceiling windows. Recreational facilities such as a swimming pool, health club with soothing massages, fitness center, and sauna can be enjoyed at the hotel. For guests who expect a delicious meal, the hotel offers several on-site restaurants where various kinds of food are served. The staff is professional and ready to offer impeccable services such as 24-hour car rental services, a business center, shoeshine services, and room services. JW Marriott Surabaya Hotel is the perfect destination for business and leisure travelers. Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation. ... see more
Children below 12 years old are not allowed in Executive Lounge.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
650000 IDR

Breakfast Charge (when not included in room rate)
155000 IDR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.0 Km

Distance to Airport
20 Km

Internet Usage Fee
0.0 IDR

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
25

Number of Restaurants
5

Number of Rooms
407

Time to Airport (Minutes)
40

JW Marriott Surabaya Hotel Surabaya - Food, drink and entertainment Tang Palace
Chinese Restaurant
JW Marriott Surabaya Hotel Surabaya - Food, drink and entertainment The Pavilion
All Day Dining Restaurant
JW Marriott Surabaya Hotel Surabaya - Food, drink and entertainment Vis a Vis
French restaurant
JW Marriott Surabaya Hotel Surabaya - Food, drink and entertainment Lobby Lounge
Lounge
JW Marriott Surabaya Hotel Surabaya - Food, drink and entertainment Imari
Japanese Restaurant

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.6

based on
578 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
8.3
All reviews (578)
Sort by:
Derek K. Couples Malaysia, May 1, 2015
On my way to Bromo stayed at JW Marriott

Warm reception, attentive staff & clean & safe facility
8.7
It was a great stay, the location is good, the premises is secure & safe. We took a day's tour around the city where everywhere seem so near. The staff is exceptionally helpful in giving tips on how to get to places, sold us an upgrade to the executive floor, which comes with breakfast and free excess to the lounge with free-flow of drinks & light food. The lounge is located on the 21st floor with a good view of Surabaya city. With free flow of Australian wine & a good selections of bite size food (warm ones too), cheese platter, wonderful spread of desert - it's good to spread the night seeping wine & dine, at the lounge - if the weather is unpermitting to venture out for something local. The attentive and friendly staffs that made the difference, they pamper you with their warm hospitality & a wonderful smile!
Josephine S. Business travelers Malaysia, April 15, 2015
Nice hotel

Friendly staff that will always try their best to serve you
6
Ming H. Business travelers Malaysia, April 8, 2015
Food is good

Food, Location, Staff
6.7
The hotel was a bit old but it was maintained properly. The food was as good as I had expected.
Dzulkifli B. Families with older children Singapore, March 28, 2015
Wonderful stay, we will be back!

luxurious breakfast spread, great value for executive floor when we were there, quiet rooms and great location
10
Rosye S. Business travelers United States of America, March 10, 2015
Great hotel!

Beautiful hotel, friendly staffs, great location.
10
It's a great hotel! We all enjoyed our stay!
Waimun C. Business travelers Malaysia, March 8, 2015
Worth for 5 star

Good breakfast, friendly staff and good location
8
Staying a night here, the staff is friedly and location is good.
Deby A. Families with young children Indonesia, March 3, 2015
The hotel needs to be maintaining the room comfort

The breakfast is superb. The staff is so helpful, polite, and kind. The location is good because it's in the center of the city.
9
I love this hotel and always stays here every two or three times a year.
Nurul A. Solo travelers Singapore, February 21, 2015
Polite staff, awesome room, good location.

Attentive guest officers and spacious clean room. Highly recommended!
9.7
Harry N. Business travelers United Kingdom, February 15, 2015
Best service anywhere

Having travelled Asia for over 30 years I know just how good service is in general. This hotels courteous and friendly staff beat all others. Whoever is responsible for staff training should be compld
9.3
Lim C. Business travelers Singapore, February 12, 2015
staff

friendly staff
7.3
Gd
< Previous page 1 - 10 of 578 reviews Next page >

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Sale ends soon!

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Customers like this hotel for:
Nearest transport:
  • Pasar Turi Train Station (1.2 Km / 15 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.8 Km)
Customer comments:
  • "Cheerful staff" , "Good clean rooms" , "Strategic location in city center"
Top attractions in the area:
  • Tunjungan Plaza (0.6 Km / 8 min walk)
  • Carrefour Hypermarket (0.6 Km / 8 min walk)
  • Gramedia Bookstore (0.6 Km / 8 min walk)
  • Tunjungan Plaza Mall (0.7 Km / 9 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


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