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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

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Area: Surabaya Center Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

from 643 reviews

Value for Money
8.1
Location
8.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
8.3
All reviews (643)
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Lili S. Families with young children Indonesia, May 18, 2014
Very nice room... bigger, and good value.

Very Good brand name hotel Very nice room Quite room for nicely resting.
9.3
I was so happy with offer from front desk to upgrade the room and the rate was not expensive. Thanks guys...
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King H. Families with young children Hong Kong, May 6, 2014
Nil

Nil
6.7
No free wi fi at room, very poor
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Felix B. Couples Indonesia, May 5, 2014
Good Stay

comfort bed, clean, good service
8
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King H. Families with young children Hong Kong, May 4, 2014
Okay

location
7.3
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Budi W. Families with young children Indonesia, May 3, 2014
A nice 5 star international hotel

clean room,location,and friendy staff
9
my stay in JW Marriot hotel surabaya was a pleasant stay. from the beginning of the entrance hotel, until check in, the staffs are really helpful and friendly. the hotel also close to tunjungan plaza shopping mall, and nice food surround it, such as rawon setan and ikan bakar panorama whicl located just acrross the hotel. we're satisfied to stay in this hotel, and will stay there again for sure the next trip to surabaya.
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Patrick C. Business travelers Singapore, May 3, 2014
Excellent Staff

Staff attention was excellent and was always greeted with a nice warm smile.
7.3
Nearly perfect but I had problems with the room door lock. I needed several tries before I could open the door and it happened a few times.
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Winata H. Business travelers Indonesia, May 3, 2014
Excellent service and attentive staff

Staffs are very attentive, good selection of breakfast and fast internet connection
10
I liked very much the service of the staffs as they offer service from the heart, you can tell from the smile of the staffs while taking care of your requests.Fast internet in the room helps you to continue your work after all day meetings. Hotel lounge and breakfast also serves excellent meals and drinks.
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Surya S. Business travelers Indonesia, May 3, 2014
good hotel, decent service

location, food, staff
10
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Robert Y. Couples Singapore, May 2, 2014
Comfortable, efficient staff, close to malls,

Eager to please staff , reasonable charges, great location
8
Enjoyed the stay as the room was comfortable, clean bathrooms and nice ambience
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Yansen K. Business travelers Indonesia, April 27, 2014
Luxurious hotel

Clean, great service, luxurious
10
The best hotel in Surabaya. Will come back again.
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JW Marriott Surabaya Hotel SurabayaJW Marriott Surabaya Hotel Surabaya - Deluxe Premium RoomJW Marriott Surabaya Hotel Surabaya - Studio RoomJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - Chairman Suite Living RoomJW Marriott Surabaya Hotel Surabaya - Chairman SuiteJW Marriott Surabaya Hotel Surabaya - Presidential Suite Living RoomJW Marriott Surabaya Hotel Surabaya - One Bed ApartmentJW Marriott Surabaya Hotel Surabaya - Apartment Living RoomJW Marriott Surabaya Hotel Surabaya - Executive LoungeJW Marriott Surabaya Hotel Surabaya - Swiming PoolJW Marriott Surabaya Hotel Surabaya - Outdoor eventJW Marriott Surabaya Hotel Surabaya - BallroomJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Pool SideJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - Board Room

Customer Reviews - JW Marriott Surabaya Hotel, Surabaya

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