Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

Book now!

JW Marriott Surabaya Hotel Surabaya - Deluxe Premium Room JW Marriott Surabaya Hotel Surabaya - Studio Room JW Marriott Surabaya Hotel Surabaya - Presidential Suite JW Marriott Surabaya Hotel Surabaya - Chairman Suite Living Room JW Marriott Surabaya Hotel Surabaya - Chairman Suite JW Marriott Surabaya Hotel Surabaya - Presidential Suite Living Room JW Marriott Surabaya Hotel Surabaya - One Bed Apartment JW Marriott Surabaya Hotel Surabaya - Apartment Living Room JW Marriott Surabaya Hotel Surabaya - Executive Lounge JW Marriott Surabaya Hotel Surabaya - Swiming Pool JW Marriott Surabaya Hotel Surabaya - Outdoor event JW Marriott Surabaya Hotel Surabaya - Ballroom JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - Pool Side JW Marriott Surabaya Hotel Surabaya - Function JW Marriott Surabaya Hotel Surabaya - Board Room
Area: Surabaya Center Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.6

from 625 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
8.3
All reviews (625)
Sort by:
Zi Y. Groups Singapore, March 9, 2014
Service was 5-star, but hotel feels old

service, location, free wifi in room
5.7
Though hotel was a little distance from Tunjunan Plaza, hotel provided free shuttle to the mall every 30min, very convenient. Given its JW Marriott I would have expected excellent furnishings. However, room setting seemed to be a little old, as if no renovation had been done for a long while. Overall, a little disappointed with the standards of this JW Marriott.
Report this review
Riyadh A. Solo travelers Saudi Arabia, March 9, 2014
very nice hotel

clean , nice room , location is good, high speed internet
8.7
very clean hotel , nice room , location is good, high speed internet I hop to come again to this hotel.
Report this review
Albertus E. Business travelers Indonesia, March 9, 2014
Best Hotel in Surabaya

Nice Room, Nice Location
8
JW. Marriott is one of my favorite place to stay in Surabaya. it is centrally located, nice surrounding and easy to get food. the room is clean and staff was helpful. Internet is fast and reliable. really recommend this hotel.
Report this review
Adrian G. Couples Indonesia, March 8, 2014
comfortable, relaxing

good location, nice design, good condition
8
Report this review
Steven O. Business travelers Indonesia, March 7, 2014
Very nice hotel

Clean, comfort and luxury
8.3
Good hotel in the center of surabaya The Staff vey hospitality. Suitable both for business travel or with family.
Report this review
Mohd N. Business travelers Malaysia, February 25, 2014
Nothing

Best hotel in town
10
Pleasent
Report this review
Wong M. Business travelers Malaysia, February 25, 2014
Good business hotel

Good breakfast, comfortable bed!
7.7
Room need to be refurbished. We booked thru agoda with good rate and stayed in Executive floor, we enjoyed the club facilities. Breakfast was superb!
Report this review
Rafidah O. Families with young children Malaysia, February 24, 2014
Good location

Location, comfort n friendly
8
Excellent
Report this review
Sarah Y. Couples New Zealand, February 8, 2014
Anniversary

Friendly staff, good view over the city, easy walk to the mall
9.3
Report this review
Reynaldi M. Solo travelers Indonesia, February 5, 2014
Great location

Location , Clean Room , food
8.3
Nice
Report this review

Book now!

Sale ends soon!

JW Marriott Surabaya Hotel SurabayaJW Marriott Surabaya Hotel Surabaya - Deluxe Premium RoomJW Marriott Surabaya Hotel Surabaya - Studio RoomJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - Chairman Suite Living RoomJW Marriott Surabaya Hotel Surabaya - Chairman SuiteJW Marriott Surabaya Hotel Surabaya - Presidential Suite Living RoomJW Marriott Surabaya Hotel Surabaya - One Bed ApartmentJW Marriott Surabaya Hotel Surabaya - Apartment Living RoomJW Marriott Surabaya Hotel Surabaya - Executive LoungeJW Marriott Surabaya Hotel Surabaya - Swiming PoolJW Marriott Surabaya Hotel Surabaya - Outdoor eventJW Marriott Surabaya Hotel Surabaya - BallroomJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Pool SideJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - Board Room

Customer Reviews - JW Marriott Surabaya Hotel, Surabaya

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C08