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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261

Recent customer reviews

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based on
724 reviews

491 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (724)
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Michael D. Solo travelers Germany, November 16, 2015
great stay

room, breakfast, staff
great hotel with a wonderful breakfast. nice room, good staff performance.swimming pool not that convenient to swim lanes, but nice anyway. comfy shuttle bus service to sogo at tanjung plaza
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Florence W. Couples Indonesia, November 16, 2015
top hotel in top location...

the room's lux and spacious, breakfast very good, clean and hygienis, people so helpfull, this is the best 5 star hotel in Surabaya
i almost forgot to check out...feels like home...wanna stay longer...
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Jimmy H. Business travelers Philippines, November 15, 2015
Always a good place to stay when in Surabaya

Room, Food and Fitness Facilities
I always have a great stay in this hotel and have been coming back since 2007 whenever I am in Surabaya for business. For this particular stay, I was happy to be given a free room upgrade. They just need to finish renovating all rooms though since some obviously needs to be refurbished. I was told they just finished the executive floors and I'm glad that where I stayed.
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Mohd A. Families with older children Malaysia, November 8, 2015
Value for money

Bed, breakfast, service
Superb, enjoyable
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Hery S. Families with young children Indonesia, November 8, 2015
Hotel terbaik

Sesungguh memuaskan
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Andre V. Business travelers Indonesia, November 7, 2015
JW Marriott Surabaya Hospitality

Room Comfort, Professional Staffs, Good Services
Perfect as I was expected, especially their generousity in upgrading my Deluxe Room to Studio Room that was slightly larger
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Joseph W. Solo travelers Netherlands, October 31, 2015
wondeful hotel

the room, the perfect staff, miss is very helpful
i really like the beautiful room, the staff, very quickly check in and out, they were very helpful in finding private transport to malang.
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Andy H. Business travelers Indonesia, October 23, 2015
Proffesional system

Location, amennities, hotel fuenishing
no serious issue, except that the room glass should be soundproof type
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Triny T. Business travelers Indonesia, October 5, 2015
clean and comfortable

fresh fruit and juice at breakfast, comfortable pillows of all size and tenderness, clean and friendly hotel
I enjoyed my stay andi shall return
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Chairusli T. Groups Indonesia, September 27, 2015
Best hotel

Very comfortable and enjoy
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JW Marriott Surabaya Hotel SurabayaJW Marriott Surabaya Hotel Surabaya - Deluxe Premium RoomJW Marriott Surabaya Hotel Surabaya - Studio RoomJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - Chairman Suite Living RoomJW Marriott Surabaya Hotel Surabaya - Chairman SuiteJW Marriott Surabaya Hotel Surabaya - Presidential Suite Living RoomJW Marriott Surabaya Hotel Surabaya - One Bed ApartmentJW Marriott Surabaya Hotel Surabaya - Apartment Living RoomJW Marriott Surabaya Hotel Surabaya - Executive LoungeJW Marriott Surabaya Hotel Surabaya - Swiming PoolJW Marriott Surabaya Hotel Surabaya - Imari JW Marriott Surabaya Hotel Surabaya - Lobby LoungeJW Marriott Surabaya Hotel Surabaya - Vis a VisJW Marriott Surabaya Hotel Surabaya - The PavilionJW Marriott Surabaya Hotel Surabaya - Tang PalaceJW Marriott Surabaya Hotel Surabaya - Outdoor eventJW Marriott Surabaya Hotel Surabaya - BallroomJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Pool SideJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - Board Room

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