or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

Book now!

JW Marriott Surabaya Hotel Surabaya - Executive Lounge JW Marriott Surabaya Hotel Surabaya - B-One meeting Room JW Marriott Surabaya Hotel Surabaya - Outdoor event JW Marriott Surabaya Hotel Surabaya - Swimming Pool JW Marriott Surabaya Hotel Surabaya - Studio Room JW Marriott Surabaya Hotel Surabaya - One Bed Apartment JW Marriott Surabaya Hotel Surabaya - Imari Restaurant JW Marriott Surabaya Hotel Surabaya - B-One Meeting Room JW Marriott Surabaya Hotel Surabaya - Apartment JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - Chairman Suite JW Marriott Surabaya Hotel Surabaya - Ballroom JW Marriott Surabaya Hotel Surabaya - Presidential Suite JW Marriott Surabaya Hotel Surabaya - Presidential Suite JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - Lobby Lounge
JW Marriott Surabaya Hotel Surabaya - Deluxe Premium Room JW Marriott Surabaya Hotel Surabaya - Exterior JW Marriott Surabaya Hotel Surabaya - View JW Marriott Surabaya Hotel Surabaya - Facilities JW Marriott Surabaya Hotel Surabaya - Function JW Marriott Surabaya Hotel Surabaya - Function JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - Facilities
Area: Surabaya Center Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.6

based on
471 reviews

Value for Money
8.1
Location
8.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
8.4
All reviews (471)
Sort by:
Henri S. Families with young children Australia, April 12, 2014
Great Stay

Staff, Swimming Pool and Staff
9
We were staying for 5 nights at JW Marriott Surabaya Hotel. Everything was as expected in a 5 star hotel. The staff were exceptionally attentive and tried their hardest to make our stay enjoyable. The swimming pool is child-friendly and my children definitely love it. Unfortunately, the executive lounge room, spa, sauna and fitness centre are not available for young children. If you love durian, try the durian bread at the hotel's bakery located near the restaurant on level 1. For travelers with young children, be aware that the hotel's restaurant is not smoking free. Overall, it was a GREAT stay and will definitely stay there again.
Henri S. Families with young children Australia, April 9, 2014
Enjoyable Stay

Staff, Swimming Pool and Bakery
9
My sister and her family stayed for one night in this hotel. Upgraded to a bigger room for additional Rp.250,000. Love the swimming pool and the durian bread from the bakery on level 1. Staff were very accommodating, polite and friendly. This hotel is centrally located. Parking was free and convenient. In addition, the hotel provides regular shuttle to the biggest shopping mall in Surabaya, Tunjungan Plaza (TP).
Fareed S. Business travelers Malaysia, April 6, 2014
pleasant stay

affordable,location and huge rooms
6
it was ok. nothing to shout about. food service/quality not up to 5 star standard
Fareed S. Business travelers Malaysia, April 5, 2014
pleasant stay

affordable,big room, good location
6
it was ok. nothing to shout about. food service/quality not up to 5 star standard
Choirul L. Business travelers Indonesia, April 5, 2014
Business Hotel

Luxury, Clean, Central
8.7
Leonard A. Business travelers Indonesia, March 31, 2014
location of the hotel is center of the city. great

staff, internet, thats it
8
Anita M. Business travelers Indonesia, March 31, 2014
nice hotel in centre of the town

the perfect service, internationally quality, and great staff!
8.3
IT WAS SPLENDID. the room was great, the service was amazing. all perfect. very recommended
Rudy S. Families with young children Indonesia, March 31, 2014
Great facility for relaxing

fabulous room, great fitness equipment , great restaurant
8.3
I Enjoy my stay here, except they drown the swimming pool for maintenance. But so far the fitness facility, the restaurant can give me a relaxing moment. Located near the biggest shopping mall in Surabaya, and near the street foods location Tidar Street and embong malang street. Suitable for family or business as well.
Juliany J. Families with older children Indonesia, March 26, 2014
Excellent Hotel with attentive staffs

Convenient - Easy check in and check out - Free shuttle to shopping centre
9.3
We are very happy and all positive feedback to the hotel staffs....security, clean, attentive. Free shuttle every half hour, taxi also available. We will come back again.
Elizabeth S. Solo travelers United States of America, March 13, 2014
Perfect home base

Free shuttle bus to Sogo/Tunjungan Plaza, convenient, comfortable room
9.3
Very satisfied and definitely will come back as home base. Staffs are very helpful.

Book now!

Sale ends soon!

JW Marriott Surabaya Hotel SurabayaJW Marriott Surabaya Hotel Surabaya - Executive LoungeJW Marriott Surabaya Hotel Surabaya - B-One meeting RoomJW Marriott Surabaya Hotel Surabaya - Outdoor eventJW Marriott Surabaya Hotel Surabaya - Swimming PoolJW Marriott Surabaya Hotel Surabaya - Studio RoomJW Marriott Surabaya Hotel Surabaya - One Bed ApartmentJW Marriott Surabaya Hotel Surabaya - Imari RestaurantJW Marriott Surabaya Hotel Surabaya - B-One Meeting RoomJW Marriott Surabaya Hotel Surabaya - ApartmentJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Chairman SuiteJW Marriott Surabaya Hotel Surabaya - BallroomJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Lobby LoungeJW Marriott Surabaya Hotel Surabaya - Deluxe Premium RoomJW Marriott Surabaya Hotel Surabaya - ExteriorJW Marriott Surabaya Hotel Surabaya - ViewJW Marriott Surabaya Hotel Surabaya - FacilitiesJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Facilities

Customer Reviews - JW Marriott Surabaya Hotel, Surabaya

AS-AGWEB-3B07