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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

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Area: Surabaya Center Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 64 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.8
Solo travelers (64)
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Vivian L. Solo travelers Indonesia, August 17, 2015
Best customer services and greetings warmly all

1. Friendly people and helpful 2. best customer services 3. they know what guest needs
10
excellent services by (front office), by all door men in from of the hotel and security check in at conveyor belt....most people are really great !!!!!!
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Francis N. Solo travelers United Kingdom, August 16, 2015
An excellent 5 star hotel

Service, comfort, breakfast
10
Certainly an excellent hotel. Difficult to fault the hotel itself. The only disappointment was the cub in the basement, Jimmy's, which is not strictly part of the hotel. Don't go there.
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Robert H. Solo travelers United States of America, July 11, 2015
Very Good well trained staff

Staff Staff Staff
9.7
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Mohd Y. Solo travelers Malaysia, June 9, 2015
Pleasant stay but room need upgrading

Pleasant staff, overall spacious ambience and atmosphere
6.7
I had a pleasant stay but tye room is just too old and need upgrading. The bathroom especially. The toilet bowl had not been properly cleaned in a long time abd smelled of urine. Disgusting!
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Devi L. Solo travelers Indonesia, June 1, 2015
holiday

Location, price and staff service
10
nice place...
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Juan F. Solo travelers Spain, May 20, 2015
Fantastic hotel with fair pricing

Location, confort, value for money
9.7
JW Marriott Surabaya is a top class business hotel with very good value for money. All amenities of a 5 star in the heart of the city
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Nurul A. Solo travelers Singapore, February 21, 2015
Polite staff, awesome room, good location.

Attentive guest officers and spacious clean room. Highly recommended!
9.7
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Mohd F. Solo travelers Singapore, January 27, 2015
Pleasant Stay

Location..cleanliness and the comfort of the bed.
9.3
The bed was excellent. Surabaya has plenty of rainy days so if you are stuck indoors u can feast on the numerous international channels on offer and use of the facilities found in the hotel. Tunjungan plaza is also very nearby and with teh shuttle operating at 30 min intervals , its conveninent to just hop on and go and get some food and stuffs up. The hotel is very clean and staff were friendly and respectful to your needs.
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Azlan K. Solo travelers Malaysia, June 16, 2014
Great room and friendly staff

Room, food, location
9.7
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Arun P. Solo travelers India, May 25, 2014
Very good attentive staff , I stay for 3 happy day

Nice ambience Fantastic fitness centre Clean and amazing house keeping
9
Need to come back again Good price from agoda Thanks agoda
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JW Marriott Surabaya Hotel SurabayaJW Marriott Surabaya Hotel Surabaya - Deluxe Premium RoomJW Marriott Surabaya Hotel Surabaya - Studio RoomJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - Chairman Suite Living RoomJW Marriott Surabaya Hotel Surabaya - Chairman SuiteJW Marriott Surabaya Hotel Surabaya - Presidential Suite Living RoomJW Marriott Surabaya Hotel Surabaya - One Bed ApartmentJW Marriott Surabaya Hotel Surabaya - Apartment Living RoomJW Marriott Surabaya Hotel Surabaya - Executive LoungeJW Marriott Surabaya Hotel Surabaya - Swiming PoolJW Marriott Surabaya Hotel Surabaya - Outdoor eventJW Marriott Surabaya Hotel Surabaya - BallroomJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Pool SideJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - Board Room

Customer Reviews - JW Marriott Surabaya Hotel, Surabaya

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