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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

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JW Marriott Surabaya Hotel Surabaya - Executive Lounge JW Marriott Surabaya Hotel Surabaya - B-One meeting Room JW Marriott Surabaya Hotel Surabaya - Outdoor event JW Marriott Surabaya Hotel Surabaya - Swimming Pool JW Marriott Surabaya Hotel Surabaya - Studio Room JW Marriott Surabaya Hotel Surabaya - One Bed Apartment JW Marriott Surabaya Hotel Surabaya - Imari Restaurant JW Marriott Surabaya Hotel Surabaya - Apartment JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - Chairman Suite JW Marriott Surabaya Hotel Surabaya - Ballroom JW Marriott Surabaya Hotel Surabaya - Presidential Suite JW Marriott Surabaya Hotel Surabaya - Presidential Suite JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - Lobby Lounge JW Marriott Surabaya Hotel Surabaya - Deluxe Premium Room
JW Marriott Surabaya Hotel Surabaya - Exterior JW Marriott Surabaya Hotel Surabaya - View JW Marriott Surabaya Hotel Surabaya - Facilities JW Marriott Surabaya Hotel Surabaya - Function JW Marriott Surabaya Hotel Surabaya - Function JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - Facilities
Area: Surabaya Center Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
56 reviews

Value for Money
8.2
Location
8.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
9.0
Food/Dining
8.5
Families with young children (56)
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James C. Families with young children Indonesia, October 6, 2014
nice hotel but unfriendly parking lot for family

cosy bed, nice swimming pool and fast check in.
8
Not that great. Their parking lot is so far away. There is no direct access from parking lot to lobby. Have to drag my baby stroller from the carpark to the main lobby. Plus the parking attendant was not kind enough to spare me a parking lot to the nearest one. He claimed it was reserved for vip guests. Well i guess i was just not vip enough with my family. Even though there were so many empty ones from the day i check in till i checked out. Left the next day to bali where i get a better service even from a 3/4 star hotel. Anyway, if u dont drive and u dont need parking. I guess its fine. Other than that my night stay with my family will have been great. Its a hassle to bring so many kids stuffs but to think that jw marriot surabaya will provide me a good service proof to be a disappointing one. Very different with jw marriot jakarta. Do expect the same consistency of services.
Haris E. Families with young children Indonesia, September 28, 2014
hospitality is awesome

hospitality, location, the room
9.3
it was awesome
Bartholomeus D. Families with young children Indonesia, September 10, 2014
good hotel with good staff

good location. good restaurant. good staff.
8
I G. Families with young children Indonesia, August 3, 2014
Nice hotel for family

Shuttle servive to mall, nice pool, great breakfast
10
Have a wonderful stay
Fakrudin F. Families with young children Indonesia, August 2, 2014
Pleasant Holiday

Clean, Comfortable and Good Location
9.3
Our stay at Jw Marriot was very pleasant and nice.
Oscar I. Families with young children Indonesia, August 1, 2014
excellent

comfort, luxury, location
9.7
Everything were excellent, nothing to complain about.
Fira S. Families with young children Indonesia, July 31, 2014
Nice

Food,service and shuttle
8.7
Everything is okay
Andre O. Families with young children Indonesia, July 30, 2014
Fun 2 days in Surabaya

Clean enough, children pool, breakfast is not too crowded
9.3
During our stay, the pool is relaxed. My daughter like to swim a lot so we are asking to get a pool view. No problem spotted except the breakfast was relocated from the Pavillion, which has a smaller location, to the ballroom on the 2nd floor. Unfortunately the air conditioner at the ballroom was not clean, so it got some spills to the table below it, but the captain took care of it before I see the problem, so kudos.
Ester L. Families with young children Indonesia, July 29, 2014
clean hotel,have a kind staff,great food

great food,kind staff and clean room
8
we stayed for 3 nights at this hotel.. having holiday with 2 infants were very busy but luckily this hotel staff were very handy and kind.. my room was clean but the bathroom were still an old style and swimming pool were too small and have no fasility for kids.. otherwise the hotel location were great! near mall and easy to find a place for get a meal
Yan I. Families with young children Indonesia, June 21, 2014
Nice hotel with great facilities

Centrally located, easy to access, nice staff
9.7
I stay for 2 days with family. This hotel is very close to popular dining in the city.

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JW Marriott Surabaya Hotel SurabayaJW Marriott Surabaya Hotel Surabaya - Executive LoungeJW Marriott Surabaya Hotel Surabaya - B-One meeting RoomJW Marriott Surabaya Hotel Surabaya - Outdoor eventJW Marriott Surabaya Hotel Surabaya - Swimming PoolJW Marriott Surabaya Hotel Surabaya - Studio RoomJW Marriott Surabaya Hotel Surabaya - One Bed ApartmentJW Marriott Surabaya Hotel Surabaya - Imari RestaurantJW Marriott Surabaya Hotel Surabaya - ApartmentJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Chairman SuiteJW Marriott Surabaya Hotel Surabaya - BallroomJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Lobby LoungeJW Marriott Surabaya Hotel Surabaya - Deluxe Premium RoomJW Marriott Surabaya Hotel Surabaya - ExteriorJW Marriott Surabaya Hotel Surabaya - ViewJW Marriott Surabaya Hotel Surabaya - FacilitiesJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - FunctionJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - Facilities

Customer Reviews - JW Marriott Surabaya Hotel, Surabaya

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