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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

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Area: Surabaya Center Number of Rooms: 407
Free Wi-Fi

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Jayron Y. Groups Malaysia, June 21, 2015
Nice Hotel

Friendly staff, nice room and awesome food
We get upgraded to executive room to enjoy the executive lounge. Enjoyed alot and the room is nice. Staff is friendly as well. Will definitely go for the next time
Bianggha K. Groups Indonesia, June 15, 2014
Great Hotel

The Hotel location was great, nearby to malls, the staffs were friendly and very helpful. Value for money
We had a great stay at the hotel. Definitely will go back again to stay at the hotel when visiting Surabaya. It has good location, near the malls and has a shuttle bus service every half hour to drop us off and pick us up from the mall. The staffs were friendly and helpful, attended to our needs.
Zi Y. Groups Singapore, March 9, 2014
Service was 5-star, but hotel feels old

service, location, free wifi in room
Though hotel was a little distance from Tunjunan Plaza, hotel provided free shuttle to the mall every 30min, very convenient. Given its JW Marriott I would have expected excellent furnishings. However, room setting seemed to be a little old, as if no renovation had been done for a long while. Overall, a little disappointed with the standards of this JW Marriott.
Sutharshan T. Groups United Kingdom, December 29, 2013
Comfortable hotel for a shopping trip

Shuttle service to nearby major shopping centre, upgraded premises and facilities, reasonable breakfast buffet spread
The Hotel offers a frequent shuttle service schedule to the nearby major shopping centre Tunjungan Plaza, taking 10 mins to drop hotel guests off at the SOGO block. This offers much convenience instead of having to walk to/fro along the main roads, especially with the traffic, heat and pollution. As the Hotel was recently renovated, the premise and facilities look new and clean. For those having access to the Lounge, the opening hours are great and the refreshments reasonable. The food spread though is limited and the desserts on the extremely sweet side.
Lei X. Groups China, October 8, 2013
Locate in city center, high standard

high tea; hotel facility; good location
easy access to the downtown shopping area; good room condition and cozy bed; both breakfast and high tea are included. friendly staff. everything is good and impressive.
Luther S. Groups Indonesia, August 21, 2013
Clean Hotel, Good location

Clean, good service, central location
Luxury hotel Professional service Location very good, near shopping centre, central
Hening P. Groups Indonesia, July 7, 2013

nice locatio room
verrrrrrryyyyyyy nicew hotel. cleaaaaaannn, wat to go there again
Brian S. Groups Ireland, December 26, 2012
Usual marriott 5 star excellence

large comfortable rooms food excellent
from start to finish a excellent hotel experience which i have come to expect from the Jw marriott over the years staff so friendly food excellent proof u get what u pay for
Gilles M. Groups France, August 14, 2012
great location and easy going to anywhere

in the central of the city and near to local traditional food resto
everything is good nothing is bad during we stayed in this hotel
Restaurant Tip: in front of hotel all the long street many resto with a good taste also near night local food just turn left after out from hotel
Gilles M. Groups France, August 16, 2011
the best hotel in surabaya

nice bedroom and breakfast
we are very satisfied and we love this hotel. good recomendation.
Restaurant Tip: good taste and many choice

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Customer Reviews - JW Marriott Surabaya Hotel, Surabaya

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