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Bianggha K.
Groups
Indonesia,
June 15, 2014
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Great Hotel
The Hotel location was great, nearby to malls, the staffs were friendly and very helpful. Value for money
9.3
We had a great stay at the hotel. Definitely will go back again to stay at the hotel when visiting Surabaya. It has good location, near the malls and has a shuttle bus service every half hour to drop us off and pick us up from the mall. The staffs were friendly and helpful, attended to our needs.
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Zi Y.
Groups
Singapore,
March 9, 2014
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Service was 5-star, but hotel feels old
service, location, free wifi in room
5.7
Though hotel was a little distance from Tunjunan Plaza, hotel provided free shuttle to the mall every 30min, very convenient. Given its JW Marriott I would have expected excellent furnishings. However, room setting seemed to be a little old, as if no renovation had been done for a long while. Overall, a little disappointed with the standards of this JW Marriott.
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Sutharshan T.
Groups
United Kingdom,
December 29, 2013
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Comfortable hotel for a shopping trip
Shuttle service to nearby major shopping centre, upgraded premises and facilities, reasonable breakfast buffet spread
7
The Hotel offers a frequent shuttle service schedule to the nearby major shopping centre Tunjungan Plaza, taking 10 mins to drop hotel guests off at the SOGO block. This offers much convenience instead of having to walk to/fro along the main roads, especially with the traffic, heat and pollution. As the Hotel was recently renovated, the premise and facilities look new and clean. For those having access to the Lounge, the opening hours are great and the refreshments reasonable. The food spread though is limited and the desserts on the extremely sweet side.
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Lei X.
Groups
China,
October 8, 2013
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Locate in city center, high standard
high tea; hotel facility; good location
9.7
easy access to the downtown shopping area; good room condition and cozy bed; both breakfast and high tea are included. friendly staff. everything is good and impressive.
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Luther S.
Groups
Indonesia,
August 21, 2013
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Clean Hotel, Good location
Clean, good service, central location
10
Luxury hotel
Professional service
Location very good, near shopping centre, central
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Hening P.
Groups
Indonesia,
July 7, 2013
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verrrrrrryyyyyyy nicew hotel. cleaaaaaannn, wat to go there again
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Brian S.
Groups
Ireland,
December 26, 2012
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Usual marriott 5 star excellence
large comfortable rooms food excellent
9.3
from start to finish a excellent hotel experience which i have come to expect from the Jw marriott over the years staff so friendly food excellent proof u get what u pay for
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Gilles M.
Groups
France,
August 14, 2012
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great location and easy going to anywhere
in the central of the city and near to local traditional food resto
10
everything is good nothing is bad during we stayed in this hotel
Restaurant Tip:
in front of hotel all the long street many resto with a good taste also near night local food just turn left after out from hotel
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Gilles M.
Groups
France,
August 16, 2011
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the best hotel in surabaya
nice bedroom and breakfast
10
we are very satisfied and we love this hotel. good recomendation.
Restaurant Tip:
good taste and many choice
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Gilles M.
Groups
France,
August 15, 2011
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very good and helpful, and hospitality
10
everything is good during we stayed in this hotel, all the employee very helpful and charm. we recomended this hotel. good choice.
Nightlife Tip:
for dinner, just go out side of this hotel and turn left follow the big street, there are many traditional food and very tasty, they are only open in the evening till midnight.
or go to the nearest shoping mall name tunjungan plaza, and you can find any kind of food, local or international.
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