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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

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Area: Surabaya Center Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
276 reviews

Value for Money
8.0
Location
8.7
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
8.4
Business travelers (276)
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Josephine S. Business travelers Malaysia, April 15, 2015
Nice hotel

Friendly staff that will always try their best to serve you
6
Ming H. Business travelers Malaysia, April 8, 2015
Food is good

Food, Location, Staff
6.7
The hotel was a bit old but it was maintained properly. The food was as good as I had expected.
Rosye S. Business travelers United States of America, March 10, 2015
Great hotel!

Beautiful hotel, friendly staffs, great location.
10
It's a great hotel! We all enjoyed our stay!
Waimun C. Business travelers Malaysia, March 8, 2015
Worth for 5 star

Good breakfast, friendly staff and good location
8
Staying a night here, the staff is friedly and location is good.
Harry N. Business travelers United Kingdom, February 15, 2015
Best service anywhere

Having travelled Asia for over 30 years I know just how good service is in general. This hotels courteous and friendly staff beat all others. Whoever is responsible for staff training should be compld
9.3
Lim C. Business travelers Singapore, February 12, 2015
staff

friendly staff
7.3
Gd
Lina F. Business travelers Indonesia, January 30, 2015
good service and clean room

good service, good menu for breakfast and clean
8.7
clean and good service
Abraham T. Business travelers Indonesia, January 29, 2015
the hotel must renovate the room

staf,location,food
7.3
The hotel have to renovate such as: the wallpaper is not clean and nice anymore,also the carpet and the bathroom has been old already
Saeed A. Business travelers Pakistan, December 10, 2014
High quality standard

My. self. is. platinum member. of. IHG. n. Diamond member of. Hilton. But. feel. that. I. should have. High level member of. JW marriott. excellent hotel. not. staff .cleaners. n quality of. Ea.
9.3
Fine. I. Enjoy. My. Dinner. Staff. Are. Friendly. Service is. Excelent. Food is. Great. Aminities are. Of. Classis. Standard From coffee to. Water in room are of premium standard
Lydia H. Business travelers Indonesia, December 6, 2014
A warm simple 5 stars hotel

meet your expectations, locations, clean
8.3
it was great, the staff all nice and help full..and the location right in the middle of the city..

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