Excellent 8.8
Based on 27 reviews

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About K+K Palais Hotel

Description

This luxurious boutique hotel, home to an Emperor’s mistress in 1890, offers high end service and stylish accommodation in the heart of the historic center. Saint Stephen’s Cathedral is only a few minutes’ walk from the hotel, and the many museums, theaters, cafés, and shops of central Vienna are within easy walking distance. The K+K Palais Hotel in Vienna, part of the international K+K boutique hotel group, has been beautifully converted with stylishly designed bedrooms, modern bathrooms, balconies, satellite TV, and free high speed internet access. The hotel serves an excellent champagne breakfast and also has an elegant bar and bistro.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • bicycle rental

Swimming & soaking

  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • ticket service
  • babysitting
  • tours
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • German
  • Polish
  • Romanian
  • Spanish
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 20 Km
Internet Usage Fee: 0 EUR
Number of Bars: 1
Number of Floors: 6
Number of Rooms : 66
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 1981
Year Hotel Last Renovated: 2011
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 9.4
  • Service 9.0
  • Value for Money 8.2
  • Food/Dining 8.2

Robert G.
Philippines
June 17, 2016
Good hotel, clean rooms, very helpful staff
Special mention, Ms. Christina who checked me in, very helpful, thorough, and quick.

Rodney D.
Australia
January 12, 2016
Nice hotel in nice area
A quiet area.
Hotel was pleasant. Breakfast was a buffet and needed more variety-maybe an egg station so you can get more than the packet mix scramble eggs. Breakfast staff very friendly night staff at reception friendly but the staff when we arrived not very friendly-grumpy!! Close to the city centre and some restaurants nearby...

Dan C.
Canada
May 05, 2015
Good location, bad Wifi
Location, cleanliness,
In general my stay at the hotel was good. The location is convenient - only about a 10 minute walk to St. Stephen's Cathedral and the shopping area is on the way. The breakfast could have had a few more choices. Even staying just 2 days, we were out of options on the second day. The Wifi was a major issue and would keep me from staying there again. It continually dropped and was slow. I had a number of important calls to make and it just couldn't be done. We notified the staff, who did their best to assist, but it never got better.

Susan I.
Australia
January 20, 2015
Nice hotel, superb receptionist
Staff assistance, location, comfortable
We had a very pleasant short stay at this hotel. We had the best service of our holiday to date from the receptionist who gave us advise, directions and clearly knows his city well. The hotel itself is very clean and comfortable and we could have stayed happily for longer!

Gareth T.
South Africa
December 26, 2013
Efficient and clean hotel
Location is within walking distance of most major attractions. Staff were very friendly and keen to help with queries. Hotel and room were generally very lean and well kept
A great hotel near the major city attractions. We were able to comfortably walk around and be in most parts of Wien 1 within 10 minutes. Hotel was clean, staff welcoming and the breakfast was more than suffice for guests. Small but good selection. Would definitely make use of hotel again. Only suggestion would be for the hotel to consider a nespresso machine in their rooms as opposed to traditional kettles.

Per B.
Sweden
November 16, 2013
very good standard
Breakfast buffet, clean, perfect location
Pleasant. Nice staff. Clean. Nice design. Very good breakfast buffet with FT newspaper and nice staff but don´t expect to be served your third cup of coffee.

Irina K.
Australia
September 16, 2013
Wonderful hotel with good value
Exceptionally clean, great breakfast, nice staff
The room was spotless; both still and sparkling water on arrival was nice. Fantastic breakfast and very effective service despite busy times. Friendly staff and good attention to details. Can't find anything wrong with this hotel. The location is a short walk to all touristic places and the train stations are also pretty close. The actual area didn't feel holiday-ish but I guess it's got nothing to do with the hotel. Would definitely stay there again

agni T.
Indonesia
August 20, 2013
it is so so hotel
internet fast, house keeping friendly, near Asian restaurants
i dont like the front desk staff which was a bit rude in forcing me to get the double room when I checked in. i forced her to give me the twin room, she said not available. i told her that i will move to other hotel if not available. suddenly she said ok , she has the room for me. wow. why i have to argue with her....

Konstantine S.
United States
April 14, 2013
Very comfortable stay
Close to local restaurants, close to historical sites, very comfortable

Sonia G.
Australia
February 09, 2013
Great location and helpful staff
Great location, helpful staff and fantastic breakfast buffet
We had a nice stay at K+K. The location of the hotel is very central to all of the main sites. The room was clean and neat but seemed a lot smaller than depicted in the pictures. Breakfast buffet was fantastic and staff were very friendly and helpful.


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