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Excellent 8.1
Based on 2236 reviews

Recent customer comments

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based on 2236 reviews
  • Cleanliness 8.2
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.8
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Tuhindra C.
November 15, 2015
Very good hotel at a decent price
Service by staff, ample breakfast menu, well appointed rooms
Very enjoyable

United Kingdom
October 27, 2015
very good
pool beach location

Brian S.
United Kingdom
October 27, 2015
Perfect place to stay
Location of hotel near white sands, friendlness of the staff and swimming pools

Jan K.
October 25, 2015
dissappointing, no smiles, dirty swimming pool
location, location, location
Although Thailand is known as country of the smile the staff in Kacha seem to have lost their smile. Rooms (beach site) outdated. Swimming pool water dirty (like someone vomit every day in it!).

October 23, 2015
Good location, breakfast & Value for money
Location, breakfast, pools
Good location, white sand beach. Breakfast variety & Always refill. Pools, kid rooms, & Facilities are accepted quality compare with price

อลงกต ส.
October 23, 2015
Best hotel in koh chang
Good views, dilicious foods and service mind

Jonas G.
October 21, 2015
Good value
Pool, place, staff

Jonas G.
October 19, 2015
Nice place
Pool, place, staff
I'am happy.

Michael D.
United Kingdom
October 19, 2015
Mixed Report
Beachside delux room, cleanliness, helpful staff.
The buffet breakfast was disappointing for an aspiring 4 star hotel - western breakfast not up to standard and poor coffee. Parking was limited, I had to park on the main road where someone shunted the back of my car overnight - this coloured my view somewhat. On the plus side, the room was well appointed with a great bed. The staff were prompt and attentive.

david T.
United Kingdom
October 16, 2015
Not quite a 4 star experience
Location, Staff and Breakfast
I am Thai resident so have a pretty good idea of what to expect in resorts and hotels of a particular price and location. The staff are very friendly and helpful. The pool is very good if a little small. Breakfast was very good by Thai standards; western food and drink was pretty good on the whole. We booked a room with a garden view because we wanted two rooms close together and the hotel was booked out by the Miss International contest so only one room with a sea view was available. As a consequence our rooms/balconies faced a fairly dense hedge which made it a mosquito zone! As there was no view it made sitting on the balcony a waste of time. This is not a complaint as such but I would urge anyone else to book rooms with a view. The room itself was adequate and comfortable but there was something about it which meant it had no atmosphere. Perhaps the lighting was not great. The air con was effective but it was difficult to adjust the result being a very cold or very hot room. Small things you may say but when staying in hotels every month, the small things effect one's experience