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Kalima Resort & Spa

338/1 Prabaramee Road, Patong, Phuket, Thailand 83150 (Show on map)

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Area: Patong Number of Rooms: 190
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 1864 reviews

Value for Money
7.8
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.8
All reviews (1864)
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Nee F. Couples Malaysia, May 1, 2015
Overrated 5 star hotel

swimming pool , view , breakfast
4.7
Main lobby staff really no good, especially the supervisor not friendly at all. Not fulfil customers request, she let me feel not helpful at all. 5 star hotel's staff cannot be like this, front line staff must presentable & trying to fulfil customer needs, they never think twice & telling customers CANNOT. I feel that is not the correct way to treat customers. What I experience in 5 stars hotel is great service & friendly. Please send the front line supervisor to training for communication skill & service skill.
Muyasser A. Groups Egypt, April 29, 2015
45

Desighn , furntit, service
9
Wonderfu
Seraj S. Couples Australia, April 25, 2015
A beautiful Experience - a Fantastic Hotel

The View , The Pool , The Room
8.3
A Fantastic Experience - very relaxing
Richard W. Solo travelers New Zealand, April 25, 2015
richie

the staff were all amazingly helpful . it's a very nice Resort but being on a hill it's slot of work getting around .awesome view
7
Really enjoyed it the beer at pool bar was pricey tho
Yucheng M. Families with young children China, April 17, 2015
Good hotel!

Close to the beach; good service; Convenient!
9.7
Recommendation
Kishore A. Couples Singapore, April 16, 2015
Not what i quite expected

Seaview although not like how it is advertised. Food In The Hotel Was Good. SPA was also good but pricey.
6
At the beginning of the trip i requested an airport transfer twice via agoda but i did not receive any confirmation or acknowledgement. I had chosen the grand deluxe seaview hoping it will be a better view of the andaman sea but i was given a half view of the pool and another half of the sea view with an ugly balcony overlooking the roads. I was okay with that but a bit disappointed to learn that the cheaper rooms actually had better views. Definitely not 5 star as it's rated i would give it more of a 3*. Also housekeeping did not clean up the rooms for 3 days and i had to manually call them in the evening to do so. They also did not replenish the coffee/tea condiments and mentioned. Beach towels were misplaced by the housekeeping staff and when we went to request for a replacement at the pool, the rude staff at the pool bar insisted we did not check properly and shun us back to the hotel to check again. Upon checking, they realized that they had made the mistake and did not even offer an apology. Overall. Expectation 4/5. When i reached 3/5 and when i left it was 2/5.
Chih H. Families with young children Taiwan, April 15, 2015
Good

good
8.3
Kittisak U. Families with young children Thailand, April 14, 2015
Good location, Clean, nice place

nice view, comfortable,
8.3
It is good hotel, nice view and clean.
Bee P. Couples Malaysia, April 13, 2015
I will be back.

Breakfast, bed & AC.
9.7
I like this place so much. It has comfortable bed & was so clean in the room. Breakfast was awesome.
Hendra H. Solo travelers Australia, April 11, 2015
Nice resort

Gorgeous view. Love the swimming pool. Peaceful.
8
Love the resort, but unfortunately the neighborhood in Patong is not to my liking. The taxis and food vendor tend to price up for tourists.

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Customer Reviews - Kalima Resort & Spa, Phuket

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