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Excellent 8.2
Based on 725 reviews

Recent customer comments

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Excellent



based on 725 reviews
  • Cleanliness 8.5
  • Facilities 8.4
  • Location 8.4
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 8.1
  • Food/Dining 7.8

saengchan R.
Thailand
July 03, 2012
Lovely Hotel and Service with a smile
Friendly Clean Spacious
A really pleasant stay from the time we arrived A very nice greeting with a glass of Rose The staff were very friendly 3 lovely pools The breakfast was superb and the food was excellent My only suggestion is that they have a menu written in Thai

Roy Y.
Malaysia
June 13, 2012
Great resort, big and just by the beach.
Buffet breakfast by the beach, excellent experience in the morning.
Arrived on a Wednesday, had to wait to check in as room was being cleaned. Ended up waiting for nearly an hour. Lobby was quite stuffy too. Once in the room, it was cool and big. The breakfast buffet is nice, eating breakfast by the beach is better. There's a night market a minute's walk outside of the hotel, open every Friday I believe. You can get snacks, fresh fruits, fried fast food and random miscellaneous items. 2nd stay at this resort, will come back again in the future.

Adam B.
United Kingdom
May 12, 2012
Place looks as good as the pics!
many many pools with more than enough sunbeds
the place was over our expectations and much bigger than we thought it would be. maybe it was the lull season but the place was quiet and peaceful enough. there were many big pools and plenty of sunbeds. food in the hotel was very reasonably priced, much lower than most hotels or resorts and quality is very good. live music every evening at the hotel restaurant. the restaurant is only a few steps from beach so you have a magnificent setting. the beach is quite a narrow strip and quite dirty, littered with branches, twigs and other rubbish. they should really do something to clean it up as it was such a shame to see the beach in that condition. it was ok for us as we stay at the poolside for the 3 days we were there for breakfast, if you come out late like 9 plus (breakfast is till 11am), they do not replenish the food staff were very helpful and polite and service is good. overall a great stay which i had already recommended to many of my friends if you want a very chilled holidays as not much things around the resort.

sylvia S.
Sweden
May 12, 2012
Lovely hotel but no service
pool area was wonderful, clean rooms, good gym
The hotel was very nice and clean and just by the beach but there where no service at all. I mean, we stayed for two weeks and nobody asked us during the hole stay if we needed anything, was everything ok etc. When we checked out the receptionist tried too charge us more for the transfer, we don´t know why, but we refused because they had the correct price on the desk with the prices right in front of us on the desk and after refusing to pay extra she just gave in and she sad ok. Strange!!! But over all a nice hotel. S & E

John I.
Australia
May 03, 2012
Short Stay
Convenient Location
With the option of staying an extra night or going elsewhere the reception staff were so helpful (in particular Hilda) we decided to stay. They helped us with a tour, confirmed our flights, book a taxi and even helped us with an online booking to their hotel in the same room, which saved us packing We were already very satisfied with the location and facilities that an extra night here was a bonus without any hassle Well done Kamala Beach Resort

Laurent S.
France
May 02, 2012
Lovely Hotel
the beach just in front of the hotel
Kamala Beach Resort is a very nice Resort with nice swimming pools and the beach just in front of the resort. The rooms are quite big and clean. The breakfast is very nice and good with a lot of choice. There are some little restaurants and bars near the beach.

John I.
Australia
April 27, 2012
Good mix location for Phuket Island
On the beachfront with some external Restaurants Bars and Shops
we have also stayed at the all happening patong beach, up market and quiet mai kao beach but we found a happy medium at the kamala beach resort. the upgrade to a ground floor room with access to the pool and pool bar directly outside the room was appreciated for early morning and late evening dips. also there was little noise generally associated with swimming pools. the bedroom was a great size and the bed was delightfully massive. as there was no separate shower i think the bath would benefit with some grab rails breakfast was fine and the asian restaurant menu seemed reasonably priced although the european menu appeared limited and expensive. an open air grill for fish and the like would be a bonus to compete with the other restaurants in the area the staff were all very helpful, friendly ( i hope young john in the restaurant gets his work permit) all in all enjoy

Rodello C.
Australia
April 22, 2012
NICE STAFF BUT NOT GOOD TYPE OF HOTEL TO MY LIKING
NICE SWIMMING POOL, CLOSE TO THE BEACH
We had a NOT SO pleasant stay in this hotel. During our first day , the pillow cases were not changed and smell like sweat. Internet is a rip -off and very inconvenient if u want a connection (you have to come down to the reception to sign a paper, instead of them noting it down and bill your room till you checked out). Shuttle service to the city considering the hotel is very far to the town proper. Sunbeds on the beach are not free although they are in the front of the hotel , very poor coordination of staff. We supposed to stay for 8 days but shortened it to 4 days. I wouldn't recommend this hotel to my friends, it's a total rip off.

Derek Y.
Singapore
April 21, 2012
A Lovely Hotel with Great Service
right on the beach with 4 pools
away from the hustle bustle of phuket town but still has the romantic element of a nice sunset every evening. the only problem was the breakdown of electricity and no wi fi although stated on agoda's website wifi is complimentary in the room.

Gideon M.
Netherlands
April 20, 2012
Good quality hotel at a nice beach
nice big swimming pools and big rooms
kamala beach is nice and relatively off the beaten track. hotel is great quality, big rooms with balcony. nice big swimming pools open till 10 pm. good service. internet in the room is expensive, should be free.