Very good 7.6
Based on 390 reviews

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About Kampung Air (Water Chalet) Bukit Merah


With all rooms perfectly built over the lake, this property is beautifully surrounded by lush greenery facing one of Malaysia’s largest rivers. Guests can unwind at the on-site spa after a long day of sightseeing or visit the nearby water park. Also known as home to some animals, you can walk around and explore the lone Orang Utan Island or have some educational walks in a unique Eco Park. Within the vicinity, guests can also enjoy camping by the lakeside grounds. With a variety of natural attractions and activities, shopping areas, and function facilities nearby, Kampung Air (Water Chalet) Bukit Merah is a haven for all age groups in Malaysia’s prime eco-tourism destination.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • bicycle rental

Fitness & recreation

  • massage(s)
  • games room

Swimming & soaking

  • swimming pool [outdoor]

Water sports

  • water sports (motorized)
  • water sports (non-motorized)

For kids

  • swimming pool [kids]

Food & beverage

  • room service
  • restaurant(s)


  • pets allowed

Guest services

  • concierge

On-site facilities

  • gift/souvenir shop
  • family room
  • garden
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • safety deposit boxes

Business & money services

  • meeting facilities
  • ATM/cash machine on site
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.3
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.5
  • Value for Money 7.3
  • Food/Dining 6.1

ridzuan Z.
July 06, 2016
Best place for relaxing
Great place for relaxing if you with baby...great facility....recomended if you love fishing....

Andrew T.
July 04, 2016
Friendly staff, but bad maintenance
Location is good, over the water. Rooms are tastefully designed. The staff are very friendly. These are great qualities. By right, this should be a fantastic to place to spend some quiet time and enjoy the surroundings. Unfortunately, the maintenance is terrible. No kidding, terrible. I was here a few years ago and the maintenance was already poor. Now it is so bad, you can see some of the chalets rotting away, with chucks of wood missing. The place almost looks eerie. When we walked into the room, there were lizard droppings on the balcony and even in the bathroom. Lots of bird droppings on the balcony. We wanted to sit at the balcony to enjoy the beautiful sights, but it was so filthy we stayed away. The curtains were full of dust that every time we drew them, we could feel the dust and start sneezing. Even if the room had not been used for months, you would think that a 4 star accommodation would at least clean the room, bathroom and balcony before guests move in. Absolutely shocking. It is really sad because the place is beautiful but its poor maintenance will drive it to the ground. We will never come back again.

July 04, 2016
Kampung air
It was relaxing and good customer service.

Siew L.
July 02, 2016
great stay with lake view
very quite at night..after the water park business hour.good for relaxation but surrounding not mux eatery cafeor coffee shop. we have to drive to the nearby town to have our dinner. overall~ not bad

elsie T.
June 27, 2016
Beautiful Lake view
Beautiful lake view, good service and clean room .

Johnny O.
June 24, 2016
Nice location
Good staff and service

Lim C.
June 17, 2016
Place quite run down, lack of facilities and lots of flies and mosquitoes. Inconvenience to move aro
Breakfast and menu choice lousy. Great disappointment.

Agnes T.
Hong Kong
June 12, 2016

Anselm R.
June 10, 2016
Tasteful decorated water chalets
If you want something unique, here it is. Wooden water chalets, very tastefully decorated, cozy rooms overlooking the water with a nice balcony to relax. The water parks around the lake are nothing special and old, so one really should come to enjoy the nice atmosphere of these chalets and to forget about daily life. Anyway, Wifi signal was weak at room or sometimes did not work. Check-out next morning was a bit slow.

Zaidi S.
June 02, 2016
Beautiful chalet
Good location for family