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Very good 7.4
Based on 42 reviews

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About Karana Palms Resort

Description

Offering Mediterranean-styled and self-contained apartments, Karana Palms Resort is brilliantly located on Chevron Island. All the apartments offer either a balcony or a courtyard to capture the views of the outside. There is also air conditioning, full laundry services, a lounge area, and ceiling fans. The on-site facilities include the relaxing garden pool which provides a perfect end to any day and the barbeque facilities where you can make further holiday arrangements. Guests are also within close proximity to Surfers Paradise, its wonderful beaches, clubs, and restaurants. Also take this opportunity to enjoy bungee jumping, cruises, hinterland tours, dinner theaters, and visit the theme parks. Karana Palms Resort is an ideal location for a perfect holiday trip.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)
  • garden

Food & beverage

  • BBQ facilities
  • vending machine

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • tours
  • smoking allowed

On-site facilities

  • family room
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • printer
  • photocopying

Languages Spoken

  • English
  • Hindi
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 60 AUD
Check-In From: 12:00PM
Check-Out Until: 10:00AM
Distance from City Center: 0.3 km
Distance to Airport: 0.3 km
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 18
Reception Open Until: 05:00PM
Room Voltage: 240
Time to Airport (Minutes): 25
Year Hotel Built: 1998
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.0
  • Facilities 8.5
  • Location 8.3
  • Room Comfort/Standard 7.4
  • Staff Performance 7.4
  • Value for Money 7.8
  • Food/Dining 6.1

7.6 pui L.
Hong Kong
June 08, 2016
nice place
Spacious and lovely. The kitchen was good and easy to cook. Facilities there were nice also , just the location is not so convenience

9.6 sorrapong P.
Thailand
May 19, 2016
Good
Every thing good

9 nurul A.
Malaysia
February 13, 2016
it was really a pleasent stay! i love it
i love the room.perfect for us and easy to cook! not too far from the city

9.3 Danielle T.
New Zealand
December 17, 2015
awesome
The staff were amazing. The apartment was big and comfortable for my partner and I. Undercover parking was also awesome and it was for free
From the time we checked into Karana Palms and checking out... We loved every moment of it. The staff were amazing. Very friendly and kind. We bought multiple theme park tickets from the reception which was awesome so you wouldn't wait in line at theme parks. You also get an extra boat cruise for free if you booked through the reception if purchasing dreamworld,white waterworld & Skypoint ticket. There is also free private undercover carpark here which was great as we hired a rental car for our stay. The apartment was great and very big for my Partner & I. I loved that we had the washing machine & Dryer aswell. We felt very comfortable and felt like home. It came with everything. Our neices and nephews also came into visit us and they loved the place too. There is also a sofa bed which was awesome. The only downside of the place was the stairs as there were no elevators which is fine as we were young so we could walk but would recommend a lower level if you were older and have children or alot of luggage. But overall...we would stay here again.

10 Shaeli C.
Australia
August 18, 2015
Highly recommended. Very happy
The price was so cheap. The room was very clean and neat. The staff were very helpful and friendly.
My stay at karana palms was very nice. I read some reviews online and was thinking maybe I booked a dud hotel. But once I walked through the door. It was very neat and tidy. And I had no problem with my stay there at all I thought for the money I paid for the apartment that it was very nice. The staff were very friendly as well. They also gave me a free heater for the room for one night just because they wanted too. Highly recommend. I will definitely go back.

7.3 yvette M.
Australia
August 12, 2015
quick week away
cleanliness, location
we have stayed a few times at this resort, we will probably not stay there again though. It is clean - although we had a terrible smell coming from the bathroom pipes. we think the cleanliness has reduced a little from other visits. It is getting a little old and dated. also charging $5 per night to use the aircon is quite deceiving as this didn't appear on the website that we saw and this was included in previous visits. this place is in a good location if you are fit enough to walk over the bridge to surfers, if you struggle with walking/fitness, its not the place to go. It is quiet (so long as the lady in the flats behind isn't having a party) and is probably not suited for disabled people as there are many stairs and we did not see any wheelchair accessable ramps - although they might be there.

4.7 Gabriella S.
Fiji
August 10, 2015
Good Location
Location, room type, secure
Dishes were not clean, apartment should have been cleaner, outdated decor, lack of power points, weird reception hours, no lift access or wheelchair access, not enough bedding (currently Winter). I won't be going back nor will recommend it. On the positive side, the location is quite good and within walking distance to amenities, etc., very safe.

6 Daniel K.
Singapore
July 29, 2015
For those on a budget
Price, location and service
The apartment was OK in terms of size and facilities but the things they used are starting to show their age. The shower screen door was not in good condition and the dryer was acting funny. Best to fork out more and stay in better ones.

6.3 Ching K.
Hong Kong
April 15, 2015
Location a bit far, 10 min walk to supermarket
Staff are friendly
The blanket not so clean , the room very noisy at night , it was like next door playing the radio in very loud voice till around 1am

9 Stephanie L.
Australia
April 11, 2015
Average rooms. Great service.
The staff, the size of the apartments, the washer and dryer
The staff were very welcoming and whilst there were a few things now working in our room they were fixed very quickly. I'd stay here again! The location was amazing- right near the shops, bus stops and beach. Amazing value for money!


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