Good 6.9
Based on 72 reviews

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About Kasem Garden Hotel Surin

Description

Designed for both business and leisure travel, Kasem Garden Hotel Surin is ideally situated in Mueang Surin; one of the city's most popular locales. Situated only 6.6Km from the city center, guests are well located to enjoy the town's attractions and activities. A well-kempt environment and its proximity to Surin National Museum, Golf Development Center Camps Weerawatyothin, Weerawatyothin Army Camp Hospital give to this hotel a special charm.

The facilities and services provided by Kasem Garden Hotel Surin ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, meeting facilities can be enjoyed at the hotel.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide internet access – wireless, private pool, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including garden. With an ideal location and facilities to match, Kasem Garden Hotel Surin hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Food & beverage

  • room service
  • restaurant(s)

Pets

  • pets allowed

Guest services

  • concierge

On-site facilities

  • garden
  • smoking area

Business & money services

  • meeting facilities
  • business center
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 100 THB
Distance from City Center: 6.6Km
Distance to Airport: 74.90Km
Internet Usage Fee: 15 THB
Number of Restaurants: 1
Number of Rooms : 32
Room Voltage: 220
Year Hotel Built: 2004
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 7.1
  • Facilities 5.0
  • Location 6.5
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for Money 7.6
  • Food/Dining 5.7

richard W.
Australia
January 30, 2016
Not as good as last time I was here
Exterior very untidy. Rubbish lying around. Room clean but wall dirty and scuffed. No hot water in shower. Communal coffee making facility needs upgrading

Peter B.
United States
November 23, 2015
Old and rundown
ease of access, desk clerk was eager to please
The duration of stay was two nights. The initial room had an inoperative air conditioner and a second room was provided. We set the A/C on and went to dinner. After returning, we noticed a musty odor which got worse. I suspect the A/C filters were moldy. By morning, sewer odor was also strong and we requested another room. This third room better, initially, but eventually sewer odor became very strong and the A/C unit leaked water onto the floor of the room. Care had to be taken to avoid the puddle of water and not slip and fall. Overall, the experience was poor and I would not stay at this hotel again.

Bong S.
South Korea
February 08, 2015
Cozy hotel
cozy clean location
was cozy enough

Daniel C.
United Kingdom
March 13, 2014
Always excellent value for money
Cleanliness, Friendly obliging staff, Quality at the right price
As always a perfect trouble free stay apart from when water heater failed in room but relocated within minutes to a similar suite. The location is just outside Surin town so you have privacy but ideal to have own transport however the Hotel does have it’s own resident service if needed. Will certainly continue to book as difficult to fault anything.

Chakree P.
Thailand
February 07, 2014
Good and clean hotel at cheap price
Clean room, good price
Good and clean room in cheap price compare to their quality.

Shirley B.
New Zealand
September 24, 2013
Room was great, clean, comfortable, food great
room, food
Room was great and though staff tried so hard to assist, they were greatly hampered by the language barrier and their total lack of local knowledge. They really knew nothing about the local area, and could not say how or where to go. It seemed to me that they lacked training, and I believe some training would benefit both them and the hotel, as they are unable to "sell" this hotel. Top marks for the fact that they tried so hard to assist, though could not succeed. The hotel taxi service was absolutely invaluable and greatly appreciated. Food in the hotel restaurant was most enjoyable.

David L.
United Kingdom
February 27, 2013
Nice hotel, but out of town
Friendly staff
The room was OK (but had geckos). Needs updating. The staff on the reception are very good, and helpful. The hotel is out of town - OK if you have a car with you, but there's no public transport (no songthaews or tuk tuks) on the road by the hotel entrance, so it's necessary to get the hotel to call a taxi (takes 15 minutes, and a bit expensive) each time you want to go out. But fine as a quite location if you have a car. Restaurant OK - not busy, helpful staff, but several of the items listed on the menu were not available

Tsing Y.
United States
February 20, 2013
Lovely hotel
Beautiful setting and very modern infrastructure
A bit isolated out of town on the highway, but in a lovely locatiion. The hotel has also very modern infrastructure that made the stay really enjoyable. The staff is also very helpful. I would want to stay there again.

Hans B.
Netherlands
February 03, 2013
nice friendly hotel
quiet surrounding, near main roads
Just a quiet stay in a friendly hotel. Need own transportation coz it s out of the city itself.

Steven L.
United Kingdom
January 30, 2013
Misleading Hotel description
This hotel was probably ok when first built but certainly not now.
The Hotel did not seem to be ready for us arriving and then put us in a room which can only be described as dirty. Cobwebs all over the bathroom which clearly had not been cleaned for ages. It was very noisy too due to the location which would not have been an issue if the room hd been cleaned adequately.


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