arrow-up-icon Get points on your miles program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 270 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 6.3
  • Location 7.4
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 7.3
  • Food/Dining 6.6

7.2 Nurcahyani I.
Indonesia
March 08, 2016
Fresh air and great place
Overall very good

7.3 RUDY W.
Indonesia
February 25, 2016
First Impression of Kastuba
Fresh air, clean, comfort room
Very good

9.7 husein L.
Indonesia
February 04, 2016
Room is not soundproof but everything is great
very nice view, secluded from the city thus very tranquil, friendly staff, comfortbale bed, clean room
Things can be done to make it better stay: hotter water on shower and more reliable internet speed

8.7 eka R.
Indonesia
February 01, 2016
Good place to relax
Great view, clean air, staff hospitality
It was fun, good place to relax , refresh your mind and my kid also love this place.

8.4 Paguirigan P.
Philippines
January 23, 2016
Peaceful. Nature.
We booked a 2 bedroom suite. We were surprised - it was so beautiful and charming. We had a hard time finding it as the were no signages to guide you and the road is too narrow but when you arrive there it is so worth it. Food is great and they serve it on the veranda, while eating you have this awesome view. Architecturally, the placement of the suites followed the terrain of the area, this added to the charm of the place. The area is big and you can do a lot of things inside. We had a very good sleep. I highly recommend this place! We love it!

8.3 Sandip S.
India
January 19, 2016
Worth to stay
Beautiful... Clean.. Cool
Kasutuba Resort brings us close to nature.. very neat & clean. Staff is very good .. soft spoken and freindly. Very Very Beautiful & cool resort.. Wish to stay their again with freinds. Food menu is very limited, have to add stuff for vegeterian. Overall stay very refreshing.

9.7 Shashank S.
Singapore
January 05, 2016
Perfect weekend getaway
Location, views and comfort
We hope not many people find out about this place...as we wish to keep it exclusive to us ...great luxury, if you can find the place and face grueling macet of passing Lembang!

8 Irfita K.
Indonesia
January 03, 2016
Great place for family getaway
Great villa with a great view
Very satisfied during our stay. Great place with beautiful view. The staff is very helpful. But the room service and breakfast menu is quite so-so. Though we love the special bbq menu we ordered on NYE.

8 andri S.
Indonesia
January 03, 2016
Difficult to get to for first timers, but not bad
Very friendly staff, beautiful on the hill location, clean room

6 Amanda J.
Indonesia
January 02, 2016
Nove for getaway vacation
Good environment, clean, calm
It was nice, good location with hills view and breath taking. It took times to reach the rooms, pretty exhausting with the stairs and distance. But nice food indeed.