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Excellent 8.2
Based on 1304 reviews

Recent customer comments

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based on 1304 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.4
  • Food/Dining 7.6

Becky H.
United Kingdom
August 05, 2012
Very clean hotel with nice rooms and facilities
Fantastic pools
We enjoyed our stay and even got a free upgrade to 3 delux rooms. The rooms were very clean and spacious with nice bathrooms. The 2 pool areas are great and they get the sun all day. They serve decent food at the pool restaurant although the staff are a bit slow - always looking slightly dazed and confused!! Breakfasts are good with a huge selection.

Christian C.
August 04, 2012
Just perfect
Perfect room, perfect pool and perfect breakfast
I couldn't have asked more. Just everything we needed was always there.

Dennis P.
July 30, 2012
Good hotel in great location
Thai decor, lovely pool, spacious rooms
Excellent hotel in top location close to the best part of Kata Beach. Nice big rooms with a strong Thai character. Clean and efficient. Good service. The only fault was the breakfast, which was OK but not quite as good as in some other hotels. I would stay here again.

Jennifer H.
July 29, 2012
Lovely hotel and service great.Good location
Great pools. Lovely gardens.staff always courteous and smiling
Very nice hotel, in a good location. Many restuarants nearby. Transport can be expensive.

Irwan S.
July 21, 2012
Big spacious hotel room
walking distance to the beach, big and spacious
The hotel is very located at strategic location. You can find lots of foods and shopping nearby while walking towards kata beach. However, the downside is the hotel is abit too old, lots of mosquitoes and bf is not that good.

Leif M.
July 18, 2012
Facilities with Irresponsible Staff
clean pool
MY stay at kata palm was a little disappointing. Some of the other points that led me to feeling disappointed about my stay was that the staff english ability was terrible. They're not helpful in terms of giving you proper information about the surrounding area. If you have questions they give you misinformation in hope that you will use their overpriced services. My advice to you is if you want to stay at this hotel do not pay for any of their services. Pay the cheap price for the room eat the breakfast there. Then eat at the other restaurants nearby....tip...if you ask for a 10 percent discount the most restaurants will give it to you. the laundry service at the hotel is very expensive almost the price of getting it done at somewhere around the corner. overall the hotel offers value for the room and the pool and the breakfast but whatever you do not leave your valuables unanticipatedttended for even a second.

Deborah D.
July 18, 2012
Beautiful Thai Hotel
Beautiful grounds, large rooms, huge swimming pools, good breakfast, friendly staff, good area.
this is a lovely thai hotel with friendly staff. the rooms are large, breakfast plenty of choice. the hotel is in good area of kata beach. the swimming pools are great and the grounds are beautiful. its a shame we had 8 consecutive days of torrential rain during our 14 day stay.

Agineszka K.
July 18, 2012
Amazing pool
Interesting pool, specialy for children ,good breakfast, clean room
the town is more expensive than patong. we were on monsun time so it was raining all the time. the beach is absolutly beautifull , about 400 m from the hotel. its posible to go by bus. room is nice,comforatable.

Atul G.
July 10, 2012
Lovely hotel and service with a smile
Interior is awesome
Its a very good resort. Interior is awesome and service is very good with a smiling faces.

Richard N.
United Kingdom
July 09, 2012
Friendly staff, comfortable rooms, beautiful pool
Manicured pool area, clean and comfortable rooms, great staff
Friendly and helpful staff welcome you to the hotel in a lovely entrance hall, before showing you to your room. Room was very clean and comfortable, attractively decorated and kept that way all season but the fantastic housekeeping staff. Pool area is beautifully manicured creating a wonderful relaxing atmosphere to enjoy the sun