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Excellent 8.2
Based on 1314 reviews

Recent customer comments

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based on 1314 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.4
  • Location 8.2
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.4
  • Food/Dining 7.6

Sheryl B.
United States
June 12, 2011
Large rooms, pretty breakfast area
Large room, couple blocks from the beach, decent pool and public areas
this was a short stay - arrived in the middle of the night, and departed the next day for phi phi. the hotel was well kept, and the grounds were nice. the breakfast & pool area were pretty. we arrived at breakfast during the last hour, and the selections were a bit limited, but based on other breakfasts we had at hotels in thailand, was all-in-all pretty good. a short, nice walk to a lovely beach, with good shops & what looked like fun restaurants along the way. i would stay here again.

wing Z.
June 12, 2011
Lovely hotel and service with a smile
good location, many resturants around the hotel
good value of money, but the breakfast was too simple and few choice, poor wifi in the room

Denis G.
June 08, 2011
Good Hotel
Helpful staff, good location and nice pools
i stayed at kata palm resort for four nights and was very happy with my stay. the staff are friendly and helpful the pools are quite nice and it is only a few minutes easy walk to the beach.i only had cereal for breakfast but the rest looked o.k, but nothing special.i did have room service a couple of times it was o.k and cheap.i would stay again.

June 08, 2011
Very nice hotel
Very quite, clean, and very nice swiming pool
this hotel is our last day in phuket, it is very nice, especially for the nice lobbly and nice guarden. but the check in time is quite long, took me about 20 minutes,

Rene H.
June 03, 2011
Lovely hotel and great location
Friendly helpful staff especially front end,customer service
well located near resturants bars and massage places. had a pool access room which was great. pool and gardens very well maintained. breakfast catered for every taste, all very fresh.

suzanne B.
June 03, 2011
location perfect staff commendable
room size good and great breakfast
i fell in love with the hotel location excellant staff

Gregory J.
May 28, 2011
Really lovely hotel
lagoon pool was fantastic
We really enjoyed our stay at this hotel. The rooms were large and very nice to.The best feature was the magnificent lagoon style pool that had many palm trees and areas for shade. The staff were very good and willing to help with any questions to.Breakfast was quite nice also.

Lin M.
May 27, 2011
well-equipped hotel and 2 minute to the neaches
mini bar is affordable and breaky is good
good place and service. We all like to return to the hotel next time!!

Reva B.
May 27, 2011
Great value for money!
Great pools and position in kata beach
The hotel its self was great....fantastic value for money and great position in kata beach. The pools were great and mini bar in room and resturants ect in hotel all great value for money. I will say that the hotel staff are very poor. They all seem angry with the tourists and not polite or happy to be doing their job. It actually got very annoying to be met daily by unhappy and sometimes rude staff. Not one staff memeber in the week we were there smiled a genuine smile...A bit dissapointing when you are very acustomed to the thai ways and polite and cheerfull disposition.

Mohamed S.
May 25, 2011
Good hotel overall
Close to the beach, clean
Hotel good overall. Staff were pleasant. Good location- only a five minute walk from the beach, you could also take the bus shuttle to the beach but this runs only 3 times a day. The beds were really uncomfortable though. Very clean. Worth it for the price. Morning breakfast is pretty good.