Families with young children
January 1, 2009
A saddening start to 2009.
Nice pool and design concept. Friendly housekeeping staffs. Good location in Kata beach.
It was a very sad start to 2009. It was our first time to Phuket and we spent 1 week in Phuket, most importantly in Kata Palm Resort. Our flight was at 9pm on the 1st of Jan. from Phuket. On the 30th, 31st we inquired 5 times with regards to late checkout and even wanted to pay for the half or full day charges as we have a young child. Instead they kept pushing us to check on the 1st of Jan. Our last attempt was on the 1st of Jan, early 2am after our countdown celebration and still they were not able to give us an answer. We had two rooms and only wanted one room and still got the indecisive answer. They tried to chased us out on the 1st in the morning and started yelling on the phone and we refused to move. Front office manager was among the first to start yelling and was horrible in handling this matter and blamed us first initially and then blamed her team for miscommunication and language barrier. Phuket is an international resort and 95% of the guests were foreigners when we were there and I refused to accept the language barrier as an excuse as the entire reception team spoke fluent english! When we checked out from one room and gave the room keys back to the reception team, entire team showed us the "black face". Don't get me wrong, the housekeeping team, room service team and food and restaurant were fantastic. The reception team needs some serious help and this includes the FOM. The FOM said that she will speak to her team and will train them accordingly, I sincerely believe that its her who needs training. Its pretty obvious that she is leading the team blindly.
December 18, 2008
An Enjoyable Stay
Beautiful pools and grounds.
Relatively close to the beach.
Deluxe Pool Access - room spacious.
Generally a nice hotel. The grounds and pools are lovely and enjoyed the convenient pool access from our room. Lots of mosquitoes - a mosquito net or free repellent would have been nice. Pools close at 7pm which is very early - could at least stay open until 9. Tour organizers in the lobby are efficient but a bit overbearing. We went on a full day canoeing tour (Bat Cave, James Bond island, etc.) which was not really worth the price or the time spent traveling. Next time we'll do a trip that combines canoeing and snorkeling.
Collect a ticket from reception in the morning which lets you use a deck chair for free on Kata Beach. There are specific chairs on the beach allocated to this resort.
Nai Harn is a nice quiet beach for snorkeling and swimming. It takes about 15 minutes to get there.
Families with older children
December 8, 2008
Kata palm resort
Convenience to town center, high standard rooms.
This resort was one of the better standard hotels in Kata having a great pool, convenience to shops but the only disadvantage was not having direct access to the beach. This could be addressed by having a better shuttle service and more beach chairs available. Overall a good place to stay.
Good market next door for clothes/beach wear shopping especially.
December 6, 2008
Adventure of Russians in Thailand
And here we [podezzhaem] to our hotel on [Pkhukete], Kata Of palm Of resort.
This was approximately at 4 P.M., and we will populate must were into 12.00, so that as you see, we lost not much, night not in the hotel, but in the bus and already +4 hours, this is the minimum, it is better so than to sit in the airport and to await changes.
Well [otelchik] small, but what beautiful, and colors - sea, smell [obaldennyy], and at night flowers smell still stronger. The number is standard, is usual.
• Coffee/the tea
• the Mini- bar
• Television (cable)
• Television set
• There is with the hotel:
• External pond
• [Destskiy] pond
• Children's club
• Halls for the occupations by [fitnesom]
Form from the balcony simply elegant, you sit coffee you drink, with a number of [kakosy] they hang on the palm.
Pond is very beautifully made, circular.Restaurant opened, very well when calm weather, but here when wind - not very, from the tables everything it carries and flies into the plates.
They fed well and tastefully, only minus - [polusyraya] potato, but also to this it is possible to become accustomed.))
In the restaurant everything in the orchids is an aquarium with the fishes.
Near the lobby, [turagenstvo] hotel, the taxi and restaurant on the street, in the evenings there passed the show of program.
They threw thing, rang home, they quieted all and send to study locality.
On the lobby still there is the free Internet.
On the street of fully any restaurants and cafe, stores and [rynochkov] of small.
This is the second line to the sea (Andaman sea)
minutes 10, that on the whole in no way it strained, separately lazy took mineral fertilizer- mineral fertilizers.
In the evening they sat in the restaurant and there met children with which they flew in the aircraft,
[Olya] and Sasha, they lived hereabout in the hotel “of [savaddi]”
even near the h
[otelochen] was pleased, everything was good, [ponravilsas] children's [ploshchdka] [pesochkom], children's pond was pleased, it was pleased aquarium in the restaurant…
if yet not the ants, which there is on the lobby where the Internet, generally Law super-, even small lizards did not confuse.
It is desirable to again return to your hotel, and I accurately can say that with the enormous pleasure I will recommend to his its friends.
it was pleased, that near each plant is a table with the name, the circle the cleanliness and flowers!!!
November 30, 2008
Kata Palm Resort
Nice size quiet pool area
A very nice hotel for families with small children and couples who want to enjoy high class service, nice pools and quiet athmosphere with rather low price. Staff is friendly and helpfull. Hotel is situated at 300m from the beach and 100m to Kata shopping and restaurant area.Hotell breakfast is ok.
The Rock restaurant at Karon beach is perfect for a high class dinner at the beach. Prices are little higher and normally reservation is needed, but it is worth little planning ahead.
November 27, 2008
Review for Kata Palm resort
Goregous rooms and pool. Friendly staff and food is very reasonably priced in the hotels restaurants. Buffet breakfast was also quite good.
I would recommend this hotel to families with children as they appear to have quite decent kids pools and activities. I loved the pool access room, its a lovely pool, but not a lap swimming pool. Beautiful orchids everywhere. Staff were friendly and helpful. Expensive to get taxi or tuk tuk to Patong. Short walk to Kata and Karon beaches. Good shopping, but prepared to be hassled!
The deals you get in the Kata shops are as good as in Karopn or Patongl Barter Barter Barter! Prepare to be constantly hassled to buy t-shirts, suit, get massages and rent Tuk Tuks!
Families with young children
November 17, 2008
Kata Palm Resort
Really nice rooms. The superior is definitely worth the additional although the next time I'm going for the pool access units.
Overall the experience was quite pleasant aside from the reception. Food and beverages within the resort was not too pricey yet of good quality. Do take note that the pool closes at 7pm so that might be a small setback. Distance to the beach, massage palours and outside eating places can be reached by walking.
For tour packages on snorkeling or sea sport activities, do ask around the various 'tour agencies' outside of the hotel as you can get prices 20% cheaper than the hotel's tour counter.
November 12, 2008
The hotel was close to the beach & took us to the beach at allocated times. The buffet breakfast was excellent. Rooms were clean, & whenever we requested anything from the receptionist we got it except at one time when I asked the receptionist for a telephone number. she gave it to me & I kept asking her if it was a local call. she nodded her head. I made a call to this number twice & it cost me a lot because it was an international number & I was not pleased. Wish they could understand English better.
Take the local bus to Phuket town.
United States of America,
November 12, 2008
Long pool, good landscaping and ambiance, clean rooms, good breakfast buffet, good location; a decent value
I arrived and the staff was helpful, the room was decent and clean, the ambiance was good, and the hotel was a decent value. The breakfast buffet was also good, and the hotel is pretty conveniently located - only 5 minute walk to the beach. On the downside, the staff was a bit penny pinching - I asked to stay for a couple of extra hours b/c I had a late flight, and they wanted to charge me half a day to stay a few extra hours. I negotiated them down a little, but 15 minutes before my negotiated check-out time, they were knocking at my door to get me out. They also had pretty pricey taxi rates to go back to the airport- I negotiated a better rate on the street. All in all, I had an okay experience, and might check out other places, but might go back if I visit the area again.
November 11, 2008
very nice hotel
big pool, close to restaurants, very clean and spacious room. Helpful staff.
It is a really nice resort with a spelendid lobby. the room was very clean and spacious, with a blcony. It was also a very quiet room. the swimmingpool was big.
koh phi phi