Acceptable 4.9
Based on 334 reviews

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About Kavy Hotel Boutique

Description

Nestled by mountains and valleys, this hotel is situated at the highest accessible point of highlands, providing excellent accessibility to many interesting places such as Cactus Valley, Strawberry Farm, Parit Falls, and many others. All the exclusively furnished accommodation units in the hotel are an infusion of comforts to ensure guests a comfortable and unique holiday. The on-site restaurant offers sumptuous and authentic cuisines for guests to relish. The hotel's bar is just the place for you to relax with your interesting drink after an exhausting day. Experiencing the ultimate mountain getaway within a refreshing difference, Kavy Hotel Boutique is just the place to relax while visiting the marvelous city of Cameron Highlands.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Pets

  • pets allowed

Guest services

  • tours

On-site facilities

  • family room
  • smoking area
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00PM
Check-Out Until: 12:00PM
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Recent customer comments

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Acceptable



  • Hotel Condition/Cleanliness 4.3
  • Facilities 3.2
  • Location 7.3
  • Room Comfort/Standard 4.9
  • Service 4.5
  • Value for Money 4.5
  • Food/Dining 4.1

Hidir O.
Malaysia
July 14, 2016
Not so good. Just so so
The location is strategic in the Township of Brinchang. 5 minutes walking distance from Pasar Malam. but! but! but! Not clean and not beautifully decorated room. There is not enough lighting. Expensive and is not worth cost. worse room, bad hygiene, super noisy, bed was super uncomfortable 3 toilet was sucks. very dirty, spoilt toilet door, the toilet cover was spoilt too. VERY NOT WORTH FOR MONEY!

Nur N.
Malaysia
June 09, 2016
Not recommended!
- The condition of the room was really really BAD! Too dusty! And very old; totally different from the pictures displayed on Agoda. - Upon reaching, we were shocked by the look of the terrible room, plus the toilet wasn't functioning. We asked for a change but the receptionist denied our right by claiming all the rooms in the hotel were fully-booked; without even checking the availability of the other rooms. - Not worth for money!

Bee T.
Malaysia
June 04, 2016
worst hotel experience and bad customer service
I would like to complaint about the staff and on duty manager for KAVY HOTEL CAMERON HIGHLAND. I'm very frustration and disappointed with the service that your company provide for me as a customer who stay at KAVY HOTEL CAMERON HIGHLAND. I checked in at 4.50pm on 28/5/2016. Firstly, we had inform receptionist about the light in the room is not function. They promised maintenance will be coming soon to resolve the problem. However, they failed to do that. At the same time, there was heavy rain. Around 1.20am, the room start to leaking water. We did inform receptionist about this problem. The receptionist told us will inform manager and get back to us. I'm very unhappy and disappointed with the solution that provided for us. There are two solutions for us, first is hotel would compensate us with the breakfast voucher or refund the payment for us and asked us check out at the midnight. Receptionist told us that problem of leaking water is not their problem. This is not their responsible and they could not do anything for us. I was unsatisfied with the solution and request to talked to the manager who had the authority to fix the problem. However, staff refuse to contact this manager and the manager also refuse to talk to us. Receptionist asked us to wait without any other solution. Actually for those who stayed at level 3 of KAVY HOTEL CAMERON HIGHLAND also affected. No one is coming to resolve the problem for us. Around 4.00am, the on duty staff arrange a room without electricity for us to rest. By the way, the manager still refuse to come and talk to us. We even can't get the full name of this manager. Staff only promised to us that manager will come in 7.00am on next day. However, on 29/5/16 @ 10.30am. The manager still haven't come and we was attended by supervisor of KAVY HOTEL. This supervisor told us that he was not aware of this issue and hotel side still can't do anything for us. This is because the hotel just renovate and leaking water is out of their

mohd K.
Malaysia
May 27, 2016
unhappy
smelly, not worth for money

Mohd N.
Malaysia
May 20, 2016
The journey
Not so good. Just so so

Tan K.
Malaysia
May 12, 2016
Building
It looks nice on the photo but the hotel interior is unsatisfactory

mohd M.
Malaysia
April 19, 2016
good location, crowded parking
nearest to brincang night market

Norulazmi A.
Malaysia
March 21, 2016
No
Low quality equipment

rohana K.
Malaysia
March 17, 2016
worst
worst stay ever

Yueh L.
Malaysia
February 05, 2016
Terrible hotel
good location but very old hotel and rooms smelly and without aircond or fan
don't stay in this hotel


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