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Kawase Hotel

2-19-14 Kaminarimon, Taito-ku, Asakusa, Tokyo, Japan 111-0034

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based on 49 reviews

22 reviews in English

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Xudan P. Solo travelers China, October 25, 2015
The WORST Experience I Had in Tokyo
This is the worst experience I had in Tokyo, I had an amazing 6 days trip in Tokyo, but living in this hotel is like a nightmare. If possible, I would like a refund! First, this hotel DOESN'T KEEP YOUR LUGGAGES FOR YOU! It's a common sense that every hotel will keep their guests' luggages for half day or just several hours. But in this hotel, they don’t do that, We dragged our luggages all the way until we found another hotel to check in! Secondly, THIS HOTEL IS HAUNTED, if you are interested in taking an advanture, book this hotel, and require to stay in room 508. I went to sleep early that night in Kawase hotel, around 12 a.m. and heard some strange small nioses from the wall on the left side, I thought the niose was from the room next to us, so I went out to check...BUT!THERE IS NO ROOM ON THE LEFT!I was soooo scared and I went down to the front desk, they sent someone up to check with me, they cannot tell what's the matter and insisted all hotel rooms were full that night so that they couldn't change another room for us. Third, this hotel CHARGE 100 JPY EVERY 15 MINS WHEN YOU DIDN'T CHECK OUT BEFORE 10 A.M.! Normally if you are late for no more than an hour, the hotel won't give you an extra charge for your delay. I checked out at 10:15, the man from the front desk ORDERED ME TO PAY AN EXTRA 100 JYP FOR 15 MINS DELAY! People working in the hotel are very RUDE, THE MAN FROM THE FRONT DESK SHOUTED AT ME! HE CLOSED THE DOOR AND SAID, I CAN ONLY LEAVE THE HOTEL AFTER I PAID for 100 JPY!IT'S FALSE IMPRISONEMNT!When I took up my phone and intended to call the police, another woman from the hotel came and told me to leave. And finally, I got our of all these, by the way, the hotel rooms are really dirty, facilities there were all dusty and sticky, like someone pasted an layer of oil and dust on it.
Shiomi M. Business travelers Japan, August 22, 2015
Good location, good price

Location, Price, Internet
If you think the plice is important, this hotel is very good. Near the station, sight-seeing area and many restaurant.
Kwok C. Couples Hong Kong, August 9, 2015
No baggage storage!

Convenience location, room size acceptable, but no baggage storage!
Not a good experience. Toilet with bad smell all the time!
Jean-Luc A. Solo travelers France, July 27, 2015
Good location, Strict rules but polite staff

The hotel is right next to Asakusa subway, so it's very convenient. My room was OK (not too small), but rather old. The staff have some very strict rules (have to give the key each time we go out, checkout @ 9:59:59 latest, they can keep the bad until 21:00 after checking, but after that, it will be discarded...). There was also a fireworks festival the day I checked-in, but we were not allowed to access the rooftop to enjoy the show. Apart from that the staff is quite polite, as long as you follow the rules.
Shuk W. Couples Hong Kong, May 3, 2015
So hard to go with bagguage

Near station
If you were backpacker , you would like this hotel. Because the way from subway to hotel has many stair It is not convince for bringing big bagguage. And the room's facility seemed to be old .
Lam C. Couples Hong Kong, January 1, 2014
so far so good of this hotel

nice service near a temple and easy to finding the foods
Jooyeol H. Solo travelers South Korea, May 18, 2013

fast internet..and then smoking?....and then.....???
Elena S. Groups Russia, February 18, 2013
Terrible service

The rooms were very basic and not clean, and the hotel itself looked more like a cheap hostel, but I could deal with that because of convenient location, although the hotel is deffinitely overpriced. But what would make me never stay in this hotel again is the service. 1) I decided to go out to the next-door shop and didn't take the room key with me because my friend was in the room and I didn't need it. And the receptionist didn't let me out of the hotel because I didn't give her the key before going out! She shouted at me and demanded that I must go back to the room (6 floor) take the key and give her - and only then I could go to the shop! That's demeaning! They have silly rules, they treat guests as scum and they'll try to arrest you for not complying with their nonsence. 2) Our flight was late at night and we wanted to keep our luggage at reception after check-out. But the receptionist said that they can keep it only until 9pm and then if we're even 5 minutes late - they'll... through the bags away! like rubbish. So I don't recommend this hotel at all.
Chiang C. Couples China, January 1, 2013
good HOTEL

Cornelia S. Couples Netherlands, October 13, 2012
Small rooms, perfect for discovering or short stay

good service, friendly and helpful
We stayed at the Kawase on our last night in Tokyo before leaving Japan. It's less than 100m from exit8 of the asakusa subway station. We had been in the taito/sumida district at the start of our trip so we knew our way around. But even if you don't, the Kawase is easy to find. personnel is very friendly and makes you feel welcome. That said, it's small and cramped. But if you need a place to crash after a long day of sightseeing or shopping, it's almost perfect and very affordable. good value for money.
Sightseeing/Attractions Tip: The hotel is a few meters from the asakusa station. start of the Ginza line that brings you to akihabara, shibuya and shinjuku. It's also a few hundred meters from senso-ji and a mere 15 minute walk from the Tokyo Skytree.
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