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KC Grande Resort & Spa

1/1 Moo 4, Haad Sai Khao, White Sand Beach, Koh Chang, Thailand 23170 (Show on map)

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KC Grande Resort & Spa Koh Chang - Rooftop Swimming pool at Hillside Zone KC Grande Resort & Spa Koh Chang - Jacuzzi Deluxe Hillside Zone KC Grande Resort & Spa Koh Chang - Pool Access Jacuzzi Deluxe KC Grande Resort & Spa Koh Chang - Pool Access Jacuzzi Deluxe Hillside KC Grande Resort & Spa Koh Chang - Rooftop Swimming Pool KC Grande Resort & Spa Koh Chang - Over View of Hillside Zone KC Grande Resort & Spa Koh Chang - Building at Hillside Zone KC Grande Resort & Spa Koh Chang - Building & Main Pool at Hillside Zone KC Grande Resort & Spa Koh Chang - Gusto Restaurant (Hillside Zone) KC Grande Resort & Spa Koh Chang - Rooftop Swimming pool KC Grande Resort & Spa Koh Chang - Swimming Pool at Hillside Zone KC Grande Resort & Spa Koh Chang - Balcony at Ocean View Jacuzzi Deluxe KC Grande Resort & Spa Koh Chang - View from Rooftop Swimming pool KC Grande Resort & Spa Koh Chang - View from Rooftop Swimming pool KC Grande Resort & Spa Koh Chang - Horizon Pool Bar KC Grande Resort & Spa Koh Chang - Horizon Pool Bar
KC Grande Resort & Spa Koh Chang - View KC Grande Resort & Spa Koh Chang - Gusto Restaurant KC Grande Resort & Spa Koh Chang - Gusto Restaurant KC Grande Resort & Spa Koh Chang - Gusto Restaurant KC Grande Resort & Spa Koh Chang - Gusto Restaurant KC Grande Resort & Spa Koh Chang - Gusto Restaurant KC Grande Resort & Spa Koh Chang - Horizon Pool Bar KC Grande Resort & Spa Koh Chang - Horizon Pool Bar KC Grande Resort & Spa Koh Chang - Horizon Pool Bar KC Grande Resort & Spa Koh Chang - Jacuzzi Deluxe Room - Bathroom KC Grande Resort & Spa Koh Chang - Jacuzzi Deluxe Room - Exterior KC Grande Resort & Spa Koh Chang - Ocean View Jacuzzi Deluxe Room
Area: White Sand Beach Number of Rooms: 219
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
3042 reviews

Value for Money
7.9
Location
9.1
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (3042)
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Joachim H. Families with young children Belgium, November 16, 2013
No change to unstress

pool
5.3
Heared about hotel where you have to put your alarm at 6 am to put your towel on the beach or swimming pool chair in order to have a seat. Here you go: Each day during breakfast, you could see the pool and beach with all chairs empty, except of the green towels reserving each chair in advance. Not a single chair available, this while there is maybe a hundred chairs or more, but not one soul lying there or in the pool. All sleeping or at breakfast. When we removed the towels from 4 chairs (us being the only ones at the pool) at 8 am, we were aggressively attacked at 1 pm by the towel owners that claimed they reserved the seat. My pregnant wife got a punch in the face while pregnant and holding our 2 year old child by one of the 4 retirees. After complaining to the director of the hotel, he confirmed reserving chairs is not allowed but he can do nothing about it otherwise the clients complain. So he proposed that his staff will wake up early to reserve the chair for us at 6 am. For this the staff started to call us each morning very early to confirm if we need a chair today. (I proposed they would remove the beach towels from the rooms and give them only at the pool against room nr info, this way the pool manager, non-existing in this hotel, could control the usage of the seats and avoid abuse. This was declined). Hotel clientele is groups booking via tour operators and although the sea view rooms are ok and the pool is nice, the hotel is overpriced for a tour group hotel with this mentality. Breakfast is very average and you need to run around permanently for tea, coffee, food, queuing for eggs and bacon etc. Stressful with children. 100-150 people have breakfast at the same time so nothing calm or romantic about it and the breakfast staff is understaffed so this makes it worse. I would not recommend this hotel for singles or for families with children, only for retirees but I think retirees can find better value for money.
Marek S. Couples Poland, November 14, 2013
seven times in Thailand - the worst hotel there

beach hotel but city located
6.3
Reality different than in the hotel description. Hotel overcrowded morning fight for sunbeds - not enough for all hotel guests. Breakfast fine, staff service slow, no organized, no respond for request. disappointment. to get to a beach or to have breakfast have to cross main street in the city. a view for a new hotel's part to street or a hills - so so.
Caroline B. Couples United Kingdom, November 12, 2013
Average resort in need of some updating

Very close to great beach, central location, lovely food
7
Overall we enjoyed our stay. The villa was practically on the beach which was really lovely, amazing sunset views, the restaurant was great & it was in a good location on white sand beach. The resort is in need of some updating, the fitness centre was very disappointing with only one machine working. We stayed at the end of the rainy season & it felt like the place hadn't quite got going yet...
Richard P. Solo travelers United Kingdom, November 11, 2013
Delightful place to stay

Room design,resturant,beaches
8.7
I really enjoyed my stay but had to change rooms and they needed to change my tv 3 times before i could convince them it needed new batteries in the remote !! Interesting bus ride to the hotel from the ancient ferry.
Pachara T. Couples Sweden, November 6, 2013
Awesome

grate hotelrooms, grate beaches and grate pools
9.7
grate hotel rooms, grate beaches and grate pools. The breakfast-buffet was amazing and the staff was professional.
Ales D. Couples Slovenia, November 5, 2013
nice stay

location, beach, room
9
Nice stay, the only bad stings were : slow wifi + internet, in the evening some very noice sound (birds or compressor ?)and all the night, one very unfrienly old girl receptionist on main reception on check in and check out
Randy F. Couples Canada, November 2, 2013
Great beach holiday

Right on the beach, relaxing pool, good selection breakfast buffet
9.7
We thoroughly enjoyed our stay at the KC Grande and preferred the area to other beach hotels we have stayed at near Phuket. It's quiet, relaxing and the beach is beautiful.
Steven S. Families with young children United Kingdom, November 1, 2013
KC is a really well priced nice hotel

pool, beach and mountain views
9.7
Very enjoyable. Stayed there previously and found the price value for money when comparing with some of the well known other hotel groups. Location was good in the main area of Ko Chang.
Adam B. Families with young children United Kingdom, November 1, 2013
Good Hotel, excellent value

Value for Money, Location, Staff
8
Excellent stop at KC, the hotel is located at the 'start' of the main road that hosts the majority of shops and bars. Excellent check in, room was good and no issues, opted for a pool room which opened onto a shared pool between approx 6-8 other rooms. i did feel the rooms on the lower tier pool were a little better for access to the main pool and slide however. Great stay and would visit again
Tauno P. Couples Estonia, October 31, 2013
total bliss

Large room, beach, great location
8.3
Our stay in KC Grande Resort & Spa was wonderful end to our two weeks holiday.

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Customer Reviews - KC Grande Resort & Spa, Koh Chang

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