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More about this hotel:
    Nearest transport:
  • Shinjuku Station (0.5 Km / 6 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Haneda International Airport (16.9 Km)
  • Narita International Airport (63.1 Km)
    Customer comments:
  • "Good location ", "Good restaurant", "Large rooms"
    Top nearby attractions:
  • Shinjuku Skyscraper District (0.1 Km / 2 min walk)
  • Tokyo Metropolitan Government Buildings (0.3 Km / 4 min walk)
  • Takashimaya Times Square (0.7 Km / 9 min walk)
  • Shinjuku Isetan (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line.

Keio Plaza Hotel

2-2-1 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan 160-8330

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Features of Keio Plaza Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • chapel
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • fax machine
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shrine
  • smoking area
  • tours
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • karaoke
  • kids club
  • massage
  • outdoor pool
  • pool (kids)

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Japanese

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Hotel description
Keio Plaza Hotel is modern, simple, and convenient. It is located in central Tokyo and is 30 minutes...see more Keio Plaza Hotel is modern, simple, and convenient. It is located in central Tokyo and is 30 minutes from the entrance to the expressway that leads to the main parts of the city and to Narita Airport which is 90km away. The rooms are painted in soothing shades, and they are comfortable and functional. Satellite TV, Japanese bathrobes, and tea making facilities are in each room. There is a Chinese restaurant called Nan-En which serves authentic Chinese cuisine from different regions of the country and a Japanese restaurant called Kagari which serves some surprisingly exciting Japanese dishes. Cleanliness, efficiency, and functionality are the hallmarks of the Keio Plaza Hotel. To continue with your reservation at Keio Plaza Hotel, please enter your arrival and departure dates into our secure online form.
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Recent customer comments

Filter by Traveler Type
All reviews (2292)

Business travelers (274)

Couples (659)

Solo travelers (260)

Families with young children (526)

Families with older children (366)

Groups (207)

Excellent
8.3
Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
All reviews
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Sherry L. Families with older children
Malaysia, January 27, 2016
IDEAL HOTEL FOR LOCALITY & SERVICE

Excellent hotel, walking distance to Shinjuku train stations
6.7
My repeated stay in similar hotel in view of its ideal location. However, room in main tower (for rooms) at 18th floor need to be refurbished as beds were low and air conditioning not working well.
Rosario A. Couples
Philippines, January 28, 2016
Nice, cozy place

Location, close to train station
7.3
Enjoyed the hotel, and staff were very helpful
Chee N. Families with older children
Brunei Darussalam, January 18, 2016
Gem on the quieter side of Shinjuku

Close Proximity to Shinjuku station, High class feel of the hotel, affordable price
8.7
When we arrived at Keio Plaza Hotel after a 10 minute walk from Shinjuku station, we were pleasantly surprised by how nice the interior of the hotel was. The staff who checked us in was super friendly and helped us book our shuttle to Disneysea without much of a hassle. Another plus point for the staff in this hotel was that they could understand and speak decent English. Overall a great stay for us and would love to be back again in the near future.
shane W. Couples
Singapore, January 14, 2016
My review

Location. Location. Location.
5.3
Location is great. And that's it. Reception staff were indifferent in their attitude towards customers. Guess they are fatigue with dealing with so many us on a daily basis that they lack the heart to serve anymore. Request by me for a possible early checked in was a simple reply " check in time is 2 pm". I asked again, and same reply. Nothing more nothing less. When we wanna take our winter clothes from checkin bags to venture out since we can't get our rooms, the same staff, Ms Toda, keeps pressing us how many bags to leave with the concierge. I told her to wai while we unpacked. She disappeared from then on. When I asked another staff the day before check out it I can extend an hour from 11 am to 12 noon, the reply was ¥4000 for an hour extension. Period. Greed and Indiffernce - very much in evidence. I know it's strictly business and I'm not expecting any special treatment, but surely the staff can show some empathy to their customers with not too demanding requests. The concierge lady to show us to our room was very professional and graceful. Indeed. Thank you. Hope the management don't be too complacent when business is very good. It's a vicious cycle. In case theyve forgotten.
paramita P. Couples
Indonesia, January 16, 2016
Good

Good
10
Andy C. Families with older children
United States of America, January 15, 2016
Keio--the good and the bad

Location, Dining, Airport Transportation
8
It was nice that there's an airport limo bus that takes you directly from Narita to the hotel, which is centrally located in Shinjuku (5 min walk to the station) and their traditional Japanese set breakfast is just absolutely terrific! Our room was nice--but it seems like during the remodeling, they forgot the bathroom. The bathroom looks like it's from the 1990s (dark red/purple tub) and some of the electronics also looks like they were from 10-20 yrs ago (but still functional)--aesthetically not pleasing. Would rank 4/5 if it weren't for the bathroom decor and aged equipment. My rating, 3.5 out of 5.
Yin C. Solo travelers
Singapore, January 13, 2016
Keio Plaza - good location and excellent service

1) Its location near Tochomae Station as I used the Oedo Line most 2) Walking distance to Shinjuku food and shopping areas 3) Helpful and friendly staff
9.3
Very pleasant stay. Rooms were very clean and comfortable. Helpful and friendly staff even managed to reserve a restaurant sitting for me at a restaurant that normally didn't take phone reservations.
Sasha L. Families with young children
Australia, January 17, 2016
Nice hotel

Location, Food, Staff
8
Nice warm welcome, good food and facilities
Beng L. Families with young children
Indonesia, January 12, 2016
Old hotel but good location

Good location, lots of restaurants around hotel, not far from shinjuku train station
6
Almost all of the staff I met there have very poor english, and did not explain clearly about the additional extra charge...so, there is a little misunderstanding. The hotel room is very old, and need renovation. But, the location is very good, 2 minutes walk to convenience store and restaurant, 5-10 minutes walk to shopping mall and shinjuku station.
RONALD S. Families with young children
Indonesia, January 7, 2016
GOOD HOTEL , SUPERB LOCATION

LOCATION , GOOD RESTAURANT
10
EVERYTHING WAS GOOD , THIS HOTEL HAVE BUS TRANSFER TO NARITA / HANEDA ( 3000Y ADULT ) AND DIRECT BUS TO TOKYO DISNEYLAND

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