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About Keio Plaza Hotel

Description

Club Floor and Lounge “Premier Grand” will be opening in December 2016. Guests can enjoy meal with the spectacular city view of Tokyo in Club Floor Lounge.

Keio Plaza Hotel is modern, simple, and convenient. It is located in central Tokyo and is 30 minutes from the entrance to the expressway that leads to the main parts of the city and Narita Airport that is 90 kilometers away.

Each room is painted in a soothing shade, providing both comforts and functionalities for guests. All rooms are well-appointed with a satellite TV, Japanese bathrobes, and tea making facilities.

Guests can indulge in some authentic Chinese cuisine or some delightful Japanese dishes at either Nan-En (a Chinese restaurant) or Kagari (a Japanese restaurant). The cleanliness, efficiency, and functionality are the hallmarks of Keio Plaza Hotel. To continue with your reservation at Keio Plaza Hotel, please enter your arrival and departure dates into our secure online form.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Massage(s)
  • Karaoke

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Chapel
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Doorman

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
  • Russian
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Policies

Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.

Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.

Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 3100 JPY
Breakfast Charge (when not included in room rate): 3000 JPY
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 4
Number of Floors: 47
Number of Restaurants: 13
Number of Rooms : 1438
Parking Fee (per day): 1000 JPY
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 1971
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Important notice

Please note that the hotel has been built to be earthquake resistant.
Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5
Sort by

guo T. from Singapore
Groups
Stayed 4 nights in June 2016
Good Location
The location is very near to Shinjuku train station. The room is very clean.
Reviewed August 22, 2016

Chi P. from Hong Kong
Families with young children
Stayed 4 nights in August 2016
Room neat and tidy
better to have non smoking room
Reviewed August 22, 2016

Darko J. from Switzerland
Families with young children
Stayed 2 nights in August 2016
Best place in shinjuku
We've been To the park Hyatt before, that is kind of too much! Keio plaza has real japanese service, is cheaper, and really very well located with an underground access To Shinjuku station, many restaurants, bars and shopping areas, very useful during typhoons season!
Reviewed August 20, 2016

Joon W. from Singapore
Families with older children
Stayed 6 nights in August 2016
Excellent choice
The hotel is conveniently located in Shinjuku. We could get to places of interest easily. There are day tours out of the hotel, shuttle buses to Disney and shuttle buses to Narita airport. Service was exemplary. I was particularly impressed with Iwao, a staff serving at the guest relations customer. She assisted me with my various requests with utmost politeness. I also tried the teppanyaki restaurant on the 7th floor of the main tower. The experience was phenomenal even as the price was steep. Will definitely stay at the hotel again. One point for improvement: The lifts at the South Tower were overcrowded and rather slow.
Reviewed August 20, 2016

yang Z. from Australia
Couples
Stayed 4 nights in August 2016
food
bad breakfast
Reviewed August 19, 2016

Poh C. from Malaysia
Families with young children
Stayed 3 nights in August 2016
Very helpful people
For 1st time travel to Tokyo, this hotel is easy to reach by express bus direct from airport to the lobby of the hotel. They are very helpful and speaks English. Even giving you all the information of taking trains and changing station to station, very detail. Rooms are spacious and walking distance to food streets. The only down part is you need to pay to use the swimming pool after 3pm. My wife and I don't swim, just our daughter. But we still need to pay 4000 yen just to accompany our young kid to the swimming pool. It should be free for hotel guest. And the pool only open at 9am, which most of the guest already went out for sight seeing or tour. Overall experience is nice except the pool..
Reviewed August 18, 2016

Mouna Y. from Spain
Families with young children
Stayed 5 nights in August 2016
Rude staff with poor English. Restaurants has very limited varietis of food. Breakfast is not 3* hotel.
Reviewed August 13, 2016

Tammarika T. from Australia
Families with young children
Stayed 4 nights in August 2016
Not value for money
Only thing going for this hotel is the location (however many other choices in close proximity). Room rate very expensive for what it is, they charge for everything in addition, including exorbitant price to use the pool (2000JPY per person per use), I have not stayed anywhere in the world that charge you as a guest to use the hotel pool and at such a high cost. Service is also poor for a 5 star. Skip this hotel, there is better valued options.
Reviewed August 11, 2016

Norminda C. from Philippines
Families with older children
Stayed 2 nights in August 2016
Good location
Wifi is not accessible in our rooms.
Reviewed August 11, 2016

Handy P. from Indonesia
Families with young children
Stayed 3 nights in July 2016
Nice 5 star hotel at shinjuku
This hotel is very good. The location is amazing, the room is big and very clean. Delicious breakfast. Very near to shinjuku st. The best 5 stars hotel i ever stay in tokyo.
Reviewed August 09, 2016



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