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Customers like this hotel for:
    Nearest transport:
  • Shinjuku Train Station (0.5 Km / 6 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Haneda International Airport (16.9 Km)
  • Narita International Airport (63.1 Km)
    Customer comments:
  • "Good location ", "Good restaurant", "Large rooms"
    Top attractions in the area:
  • Shinjuku Skyscraper District (0.1 Km / 2 min walk)
  • Tokyo Metropolitan Government Buildings (0.3 Km / 4 min walk)
  • Takashimaya Times Square (0.7 Km / 9 min walk)
  • Shinjuku Isetan (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Fantastic 8.3 based on 1982 reviews

"Great location, comfortable, staff..."

Paul, Canada July 01, 2015
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Features of Keio Plaza Hotel

Hotel Facilities
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation
  • fitness center
  • karaoke
  • massage
  • outdoor pool
  • pool (kids)

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

  • car park

Languages Spoken
  • English
  • Japanese

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Hotel Description
Keio Plaza Hotel is modern, simple, and convenient. It is located in central Tokyo and is 30 minutes...see more Keio Plaza Hotel is modern, simple, and convenient. It is located in central Tokyo and is 30 minutes from the entrance to the expressway that leads to the main parts of the city and to Narita Airport which is 90km away. The rooms are painted in soothing shades, and they are comfortable and functional. Satellite TV, Japanese bathrobes, and tea making facilities are in each room. There is a Chinese restaurant called Nan-En which serves authentic Chinese cuisine from different regions of the country and a Japanese restaurant called Kagari which serves some surprisingly exciting Japanese dishes. Cleanliness, efficiency, and functionality are the hallmarks of the Keio Plaza Hotel. To continue with your reservation at Keio Plaza Hotel, please enter your arrival and departure dates into our secure online form.
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Recent customer comments

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All reviews (1986)

Couple (571)

Solo Traveler (219)

Business Traveler (252)

Family with young children (441)

Family with older children (313)

Other (190)

based on
1986 reviews
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews ( 1986 )
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Paul H. Families with older children
Canada, July 01, 2015
Location and Comfort

Great location, comfortable, staff efficiency
We had an excellent stay at the Keio Plaza. As many have said already, the hotel is centrally located - 5 minutes walk to/from Shinjuku station and lots of restaurants near by Airport Limousine bus stops right at the hotel's front door. The hotel stored our luggage for free when we were on a side trip to Osaka for 3 days. Our room was in the main tower. The décor is a bit dated but the room condition is still good. Minor things: no free bottle water nor instant coffee and tea
WAI L. Families with young children
China, June 29, 2015

Cleaningness, the service and the food
Very good and the service is also very good
Chloe S. Couples
Australia, June 29, 2015
The LUXE LOUNGE is terrible

The room on the Premier level
Don't pay extra for the Luxe Lounge. Very poor offerings, only beer and wine and soft drink on offer of an evening. The food was not generous, and no variety. When I complained they did nothing. Even the duty manager was useless when i approached him. I got the impression they don't care about the guests satisfaction. Waste of money.. I wouldn't recommend this hotel and I definitely won't be returning.
sherly N. Families with young children
Indonesia, June 28, 2015

Good access to station, the staffs were very helpful, and the room was clean
Very good experience, worth it. Will recommend it.
YI-YANG K. Solo travelers
Taiwan, June 28, 2015
location for riding on two different metro lines

location, view, room
ananda A. Families with young children
Singapore, June 26, 2015
Good hotel

Cleanliness, politeness and nearby to Shinjuku eki
KOZEN S. Couples
Singapore, June 25, 2015
Inflexible service

The bad experience canceled out any good thing about the hotel
We arrived in the hotel early in the morning and told very sternly that the check in time must be at 2 pm. We understood that the room might not be ready at 9.00 am but we asked if we can have the room ready at 12.00 pm but without any hesitation was told that it must be at 14.00 pm The same thing with check out with the check out time at 11.00 am. We asked if we can have till 12 pm or 13.00 pm to check out as we are afraid that we can not come back on time. But again without hesitation, we are told that it is not possible at all unless we pay for another night. For all the hotels that I have been staying all these years all over the world, never that I have been denied a check out time of at least 12.00 pm.
Maria M. Families with young children
Philippines, June 25, 2015
Keio Plaza Experience

great location; nice hotel; helpful staff
Min C. Couples
Singapore, June 24, 2015
2ND Time Staying at Keio

Good Location , Good Service and Nice Rooms
No particular issues except 1.5 times the room rate which i have already paid through Agoda is blocked on my credit card. I understand it is done for any spending in the room after check out , however , i feel the amount is too much as I have already paid for the 3 nights stay. My credit card company actually informed me about the transaction amount. Otherwise , service staff was friendly , Breakfast at lobby was nice(only continental though) , location is good.
niniek R. Families with older children
Indonesia, June 19, 2015
Great location

it was a good stay

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