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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1677 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (1677)
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Lee T. Families with young children Taiwan, December 3, 2014
Nice place to stay

Location,service,people
9.7
Serena T. Families with young children Singapore, December 3, 2014
Central location with spacious rooms

Staff were helpful, check in/out was fast and we got an upgraded room when we returned for another 3 nights.
8
Chong L. Families with young children Singapore, December 1, 2014
Hotel with good location

Good location, excellent service, value for money
8
A great hotel with excellent location. A link way to Shinjuku station so no worries if it rains. Provide bus ferry to Disneyland which make it easier for family with young children. Will definitely recommend to others..
Donald G. Couples United States of America, November 30, 2014
Keiko Stay

Staff, bus drop off and pick up for Norita
7
ok, not the best night life in that area.
Fong K. Families with young children Malaysia, November 29, 2014
Excellent

Location good friendly staff good food
7.7
Good
Sam I. Couples Portugal, November 29, 2014
A very good hotel.

Conveniently located near Shinjuku station, spacious room, good restaurants
9.3
it was a very good hotel with metro and JR line located nearby. Helpful staff and spacious room. and they have some very good restaurants.
Benghock K. Business travelers Singapore, November 27, 2014
Great Hotel but there are better

Location near Shubjuku transport Hub
8
Good, uneventful. Staff were great at times. But generally very businesslike Lounge access was bare. Little variety in food and snacks. Not worth the extra charges. Breakfast was boringly similar day after day. I did not opt for breakfast this time. Better values elsewhere.
Yap H. Couples Malaysia, November 26, 2014
Enjoyed our stay at Keio Plaza Hotel

Location, Breakfast buffet, Cleanliness
9.7
We were staying in the Plaza luxe which all the rooms are newly refurbished. We love the room that we stayed in, it was so comfy and spacious. In-room free wifi is provided too. We got free access into the luxe lounge on 34th floor, where they serve coffee and snacks from 10am until 5pm, and some alcoholic drinks from 5pm and 10pm. Location wise is convenient as they are a lot shops and restaurants just across the street from the hotel, and about 5 minutes walk to the metro. On top of that, there is a direct airport limousine bus to Narita airport and Haneda airport which stop right in front of the hotel lobby. Super convenient for people like us who carry big luggages. We would come back again for our next visit in Tokyo. Definitely highly recommended!
Yap H. Families with young children Malaysia, November 26, 2014
Hotel

Spacious room, Clean, Convenient
9.7
Booked a deluxe room at the main tower. The room is big, clean and have an outstanding view of Shinjuku. The staffs are very polite and helpful, they even refused to accept our tips. This hotel is located in the heart of Shinjuku, about 5 minutes walking distance to the metro station. There is a 24-hours conbini in the hotel if you want to grab something but too lazy to go out.
Angeline T. Couples Singapore, November 24, 2014
Good location and comfortable room

Location, room comfort and cleanliness
8.3
It was our first time in Japan but fortunately the hotel is easily accessible from Shinjuku station. It is also conveniently located near the shopping and eating places. The room was also clean and comfortable.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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