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Verified traveler reviews

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based on 2521 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5

William T.
February 28, 2016
Great location but needs a facelift.
The location suited me perfectly but the room let the experience down. It was very tired and I felt like I had stepped back in to the 1980's. I had a friend staying in the other tower who had a renovated room which was a thousand times better. It is a shame that they are not all to that standard but the hope is that they are in the process of renovating.

Wacharaporn W.
February 27, 2016
Best location, Great room ,and friendly staff
Location, friendly staff, big room
We stayed at deluxe room 2 nights, the room is big and nice. The hotel is located near 2 subways "Tochomae" , and "Shinjuku" walked 5 minutes to west of shinjuku. And it is close to high way bus station (easy to go to another city like kawaguchiko). There are many restaurants, shopping malls in that area. The staffs are welling to help. They also help us arrange the Yumoto service (send baggage hotel to another hotel). The hotel has Airport limousine bus 3000 yen. From narita. and the best is the convinence store in the hotel. We can buy snack and beer at night.

Sureerat M.
February 24, 2016
Very good

Apitta D.
February 24, 2016
love it
everything is very goog

February 24, 2016
staffs are bad in English
Clean, location, facilities
Very hard to communicate with the staffs in English for my request.

Lee P.
February 21, 2016
Everytime choice

Loi J.
February 21, 2016
Hotel distance
It's a bit far away ...

Ka W.
Hong Kong
February 18, 2016
Good stay
Location, staff, free shuttle bus to Disneyland

kunchih T.
February 17, 2016

Grace T.
February 16, 2016
Fully equipped hotel
Lots of dining options, convenient location, had its own convenience store downstairs