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Excellent 8.3
Based on 2466 reviews

Recent customer comments

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based on 2466 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

9 Ivan K.
January 04, 2016
Nice hotel with strategic location!
Location, clean and easy access
A very good hotel with strategic location, easy access and very clean and comfortable!

January 02, 2016
I wll stay again at keio plaza hotel
Big and nice
Enjoy and very nice location

8.7 Yueping X.
December 31, 2015
Location, cleanliness, services
Overall satisfied

9.3 Gary T.
December 30, 2015
Great hotel with great location
The service, the location and the lounge
Amazing service, good central location to the train lines

8.7 Oi L.
Hong Kong
December 30, 2015
Good location
Location good, friendly staff, clean room

8 KA H.
Hong Kong
December 30, 2015
a comfort stay
the place is convenience, the room is big and tidy, it is good for staying

9.3 Yuko W.
December 30, 2015
Was great experience
Room was good enough for 3 of us. Staff was so helpful all the time. Food was nice.
First I'm Japanese but living in England with my family and I'm travel a lot in Japan because of my work. When I compare to other hotel, Keio Plaza hotel is really suitable for family staying. Room, food are good for young children. Only concern was we walk from Shinjuku station and it was bit far. So I'd recommend to get cab/taxi even only short ride if you carrying your suitcase with your child. Other than that, everything good. Bathroom was old style but clean. Room has 3beds, staff perfect service, food tasty. I'd highly recommend this hotel! Many thanks to staff in this hotel.

7 Po L.
December 28, 2015
Good Stay
location, hospitality
It has been a good stay at the hotel. Strategic location, surrounded by many shops and restaurants nearby.

9 Sin C.
December 27, 2015
Christmas in tokyo
Walkable distance to good food and shopping in Shinjuku, airport limousine at the door step, short distance to train station
This is the second time we are staying at this hotel. Great for family with young children. Bus service to Disneyland and airport at the doorstep. Walking distance to shopping centers and shinjuku train station manageable for my 6 and 4 yo.

8 Chee E.
December 24, 2015
Convenient and accessible
Accessibility to train station, nearby restaurants and shopping.