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Recent customer comments

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Excellent



based on 2493 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

sulianna S.
Indonesia
January 11, 2016
too far from subway
the staff is very helpfull
Its convienient to tokyo disneyland as the hotel providw free shuttle bus to there

kristono W.
Indonesia
January 09, 2016
Good hotel but they do not allow early check in.
They have limousine shuttle bus from airport to the hotel back & forth.

Alice C.
Hong Kong
January 08, 2016
Nice hotel , convenient location .
The room is big and Comfortable ( Luxe floor room ) , very convenient transportation from airports by limousine bus.
I stayed on the club floor ( luxe floor ). The rooms are comfortable and clean. However , the lounge for club floor is not as good as what expected. Opening hour is short and food is limited.

RONALD S.
Indonesia
January 07, 2016
GOOD HOTEL , SUPERB LOCATION
LOCATION , GOOD RESTAURANT
EVERYTHING WAS GOOD , THIS HOTEL HAVE BUS TRANSFER TO NARITA / HANEDA ( 3000Y ADULT ) AND DIRECT BUS TO TOKYO DISNEYLAND

Alice C.
Hong Kong
January 06, 2016
Remarkable Hotel For A Memorable Tokyo Trip
Good location, Clean, Polite Staff
We enjoyed very much for my stay in Keio Plaza hotel. It is centrally located as the airport limousine stops directly at the hotel. Walking to Shinjuku station is only 5 minutes and it is very convenient indeed. The highly efficient staff is very polite and helpful indeed. We left our luggages at the hotel for 5 days because we went to Hakone and when I came back to collect them, the concierge is very helpful. They even refuse to accept tips from me and it is the first time I ever experienced of such a service.

RONALD S.
Indonesia
January 06, 2016
GOOD LOCATION HOTEL , MANY FACILITIES
LOCATION , AIRPORT TRANSFER BUS DIRECT FROM THIS HOTEL , DISNEYLAND FREE TRANSPORT
GOOD , LOCATION IS SUPERB , RESTAURANT IS SUPERB , MUST TRY KYUBEY SUSHI , ONE OF THE BEST IN TOKYO

Chow Y.
Hong Kong
January 06, 2016
Nice convienance hotel
Location,room size and transportation
Will stay here again next time

Yosra F.
Ireland
January 05, 2016
Excellent location, very comfortable stay
Location, comfort, and value for money
Brilliant! Biggest room by far we stayed at in Tokyo. Very comfortable. Easy walking distance to night life and many dining options. Highly recommended.

Ivan K.
Indonesia
January 04, 2016
Nice hotel with strategic location!
Location, clean and easy access
A very good hotel with strategic location, easy access and very clean and comfortable!

JENELYN S.
Philippines
January 02, 2016
I wll stay again at keio plaza hotel
Big and nice
Enjoy and very nice location