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Excellent 8.3
Based on 2471 reviews

Recent customer comments

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Excellent



based on 2471 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

Kelvin W.
Singapore
December 21, 2015
Keio plaza review
Room, service and location
Near train station and room is resonably big and comfortable

Charlene R.
Malaysia
December 21, 2015
Comfortable and peaceful
The sense of space, the comfort, the location
It was very pleasant,and a good place to rest as the room was spacious, beds were comfy and the space was well-maintained. Staff were very helpful. Another convenience is there is a direct bus to Haneda Airport. We also had a terrific view!

jidapa S.
Thailand
December 19, 2015
Good
Location,price,easy to access
Quite good

Grace O.
Philippines
December 18, 2015
6 days in Tokyo
Near at Shinjuku Station, food across the streets, shopping centers, and convient stores.
It was a good hotel, the staff are very polite and accommodating.

LEY T.
Singapore
December 18, 2015
Review Dec 2015
Spacious room, good amenities and efficient staff
Room is spacious and clean. However, Housekeeping broke hair dryer during room clean-up and instead of replacing it, returned the broken hair dryer into its bag. We had to report to Housekeeping who sent a supervisor who quickly got the broken equipment replaced. Apart from this incident, stay was pleasant. It would have been perfect if hotel had been closer to train station.

Wen M.
Malaysia
December 18, 2015
Clean, spacious, comfortable
Clean, spacious, comfortable

ken Y.
Malaysia
December 17, 2015
Nice location with superb bell boy services
central location, convenient and clean
Very pleasant

Arfah B.
Singapore
December 16, 2015
Close to tax-free electronics store
Location, Comfort and Cleanliness

Arfah B.
Singapore
December 16, 2015
Location & comfort
Close to tax-free electronics store

Arfah B.
Singapore
December 16, 2015
Close to tax-free electronics store
Location, Comfort and Cleanliness