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Recent customer comments

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Excellent



based on 2521 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5

RONALD S. from Indonesia
Families with young children
Stayed one night in January 2016
GOOD HOTEL , SUPERB LOCATION
LOCATION , GOOD RESTAURANT
EVERYTHING WAS GOOD , THIS HOTEL HAVE BUS TRANSFER TO NARITA / HANEDA ( 3000Y ADULT ) AND DIRECT BUS TO TOKYO DISNEYLAND
Reviewed January 07, 2016

Alice C. from Hong Kong
Families with young children
Stayed 3 nights in December 2015
Remarkable Hotel For A Memorable Tokyo Trip
Good location, Clean, Polite Staff
We enjoyed very much for my stay in Keio Plaza hotel. It is centrally located as the airport limousine stops directly at the hotel. Walking to Shinjuku station is only 5 minutes and it is very convenient indeed. The highly efficient staff is very polite and helpful indeed. We left our luggages at the hotel for 5 days because we went to Hakone and when I came back to collect them, the concierge is very helpful. They even refuse to accept tips from me and it is the first time I ever experienced of such a service.
Reviewed January 06, 2016

RONALD S. from Indonesia
Families with older children
Stayed one night in January 2016
GOOD LOCATION HOTEL , MANY FACILITIES
LOCATION , AIRPORT TRANSFER BUS DIRECT FROM THIS HOTEL , DISNEYLAND FREE TRANSPORT
GOOD , LOCATION IS SUPERB , RESTAURANT IS SUPERB , MUST TRY KYUBEY SUSHI , ONE OF THE BEST IN TOKYO
Reviewed January 06, 2016

Chow Y. from Hong Kong
Couples
Stayed one night in January 2016
Nice convienance hotel
Location,room size and transportation
Will stay here again next time
Reviewed January 06, 2016

Yosra F. from Ireland
Families with young children
Stayed one night in December 2015
Excellent location, very comfortable stay
Location, comfort, and value for money
Brilliant! Biggest room by far we stayed at in Tokyo. Very comfortable. Easy walking distance to night life and many dining options. Highly recommended.
Reviewed January 05, 2016

Ivan K. from Indonesia
Couples
Stayed 2 nights in January 2015
Nice hotel with strategic location!
Location, clean and easy access
A very good hotel with strategic location, easy access and very clean and comfortable!
Reviewed January 04, 2016

JENELYN S. from Philippines
Families with older children
Stayed 3 nights in December 2015
I wll stay again at keio plaza hotel
Big and nice
Enjoy and very nice location
Reviewed January 02, 2016

Yueping X. from Singapore
Couples
Stayed 6 nights in December 2015
Perfect
Location, cleanliness, services
Overall satisfied
Reviewed December 31, 2015

Gary T. from Singapore
Couples
Stayed 2 nights in December 2015
Great hotel with great location
The service, the location and the lounge
Amazing service, good central location to the train lines
Reviewed December 30, 2015

Oi L. from Hong Kong
Couples
Stayed 3 nights in December 2015
Good location
Location good, friendly staff, clean room
Reviewed December 30, 2015