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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1912 reviews

Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (1912)
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Rao K. Families with young children Singapore, December 8, 2014
Nice hotel

location, location, location
8.3
Serene N. Families with older children Singapore, December 6, 2014
Excellent hotel.

Cleanness- very clean and comfortable hotel Location- near by mrt around 5 min walk.
7.3
Excellent.!
Wan A. Families with older children Malaysia, December 6, 2014
Good family hotel. Room big enough for family of 3

1. Location 2. Security 3. Large lobby area
7.3
No complaint and satisfied
Foo J. Couples Singapore, December 6, 2014
Comfort home away from home

Clean, professional staff location
10
Very satisfactory
Ted U. Business travelers United States of America, December 6, 2014
Huge hotel, a bit dated, but good food

Convenience store, sushi restaurant, access to Shinjuku Station
6
The stay was pretty good - the direct buses from Haneda & Narita were useful. The room in the 2nd tower was a bit dated - it was clean, but could use an update. The view of Mt Fuji was great on the clearer days. We found the breakfast buffet in the cafe to be over-priced and pretty average. However, the sushi dinner was great with a sampling menu. Also very convenient given our working hours was the convenience store, it was well-stocked and open almost all day.
Kok C. Business travelers Singapore, December 5, 2014
Average Review

Location, size of room and cleaniness
8
The check out time was 11am. I was asking for a late check-out at 12noon due to a meeting but was asked to pay 8000Yen. I feel that this was not acceptable when the check-in time is 2pm.
Lee T. Families with young children Taiwan, December 3, 2014
Nice place to stay

Location,service,people
9.7
Serena T. Families with young children Singapore, December 3, 2014
Central location with spacious rooms

Staff were helpful, check in/out was fast and we got an upgraded room when we returned for another 3 nights.
8
Michael H. Families with young children Indonesia, December 3, 2014
Hotel with big room and good location

Big room, good service and location
9.3
This was my third time to stay in this hotel. I'll be back again someday....
Chong L. Families with young children Singapore, December 1, 2014
Hotel with good location

Good location, excellent service, value for money
8
A great hotel with excellent location. A link way to Shinjuku station so no worries if it rains. Provide bus ferry to Disneyland which make it easier for family with young children. Will definitely recommend to others..

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Customer Reviews - Keio Plaza Hotel, Tokyo

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