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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1425 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (1425)
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Apichai C. Couples Thailand, February 8, 2014
Near train station

Near train staion, good room, good restaurant
8
The hotel can access from shinjuku train station but have to walk a little bit far. The hotel is near shopping area of shinjuku but hotel itself is quiet area. The room is quite good with free wifi access. But the speed of internet is very slow. The hotel has many style of restaurant and bar, Tepanyaki is good
Joseph C. Families with older children Australia, February 6, 2014
Commendable service, convenient location

Professional staffs, early buffet breakfast, easy access
8
The staffs in this hotel were outstanding - the moment we stepped inside the lobby area, we were approached and welcomed by a staff member. Our luggage was taken care of straight away, and checking in and out of the hotel were smooth regardless of busy hours. A staff accompanied us to our room and was very informative and friendly. The hotel also have brochures and maps (of Shinjuku and Tokyo) upon requests, and are willing to listen and provide guidance where necessary. The hotel is only a few minutes walk away from the JR Shinjuku Station, and the buffet breakfast starts as early as 5:00 am. The room and bathroom are quite spacious and clean - amenities and furniture included are additions to the luxurious comfort.
Xin W. Solo travelers Malaysia, January 30, 2014
Nice stay

room size, free wifi, helpful staff
7.3
Yuwadee E. Families with young children Thailand, January 28, 2014
Good good only good

Good location
10
Good location, Nice room , Big and clean. Highly recommended
Hendra D. Couples Australia, January 28, 2014
Great hotel

Large and comfortable rooms with friendly staff
8.7
Chaiyout A. Families with young children Thailand, January 25, 2014
A completed hotel with all facilities

Location, service, and cleanliness
8.3
The hotel is about 10 mins walk to the JR station. It is very convenient in terms of getting around. The hotel is big and has many restaurants for you to choose from. If not satisfied, the others restaurants are just 5 mins away. The hotel is clean and got a very good English speaking staff who are very helpful. It has shuttle bus to Tokyo Disneyland, but be sure to book early in advance. It also has limousine bus service to and from airport.
Michel L. Couples Singapore, January 23, 2014
Superb location and good room

The location is superb, the room is reasonably sized and clean. It's not luxurious but it's comfortable.
8
Wei H. Solo travelers Taiwan, January 23, 2014
It closes to city metro, very clean and neat

convenient, neat, nice service
8.3
Peter S. Families with older children Australia, January 22, 2014
Great

Close to shops, sightseeing and restaurants
8
Very good
Wiwik P. Solo travelers Indonesia, January 20, 2014
centrally located

centrally located, easy access to public transportation, near shopping area
9.7
To reach the hotel from the airport, you can use the shuttle bus. It is quite cheap & more convenient. The hotel is located near Shinjuku station & you can find a lot of local eateries & shopping near the hotel. The hotel itself is big, clean & it is really a pleasure staying there.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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