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Excellent 8.3
Based on 2468 reviews

Agoda Verified Reviews

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based on 2468 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

6.3 Eugenio P.
November 01, 2015
Beds are hard and air-conditioning weak in rooms
Staff, water closet and housekeeping
The bed and pillows were hard and the air-conditioning in the room wasn't cold

10 David E.
October 29, 2015
Clean , new and A grade services
Polite staff, approachable , clean and new
It's a very pleasant stay in Keio hotel, will be back for sure

6 chin A.
October 28, 2015
overated hotel
good service
the checkin took us 20mins of wait and we had our 2 months old baby. we fail to understand why the checkin had a long queue and so slow. the room is very old

4 YUN Y.
October 27, 2015
Good hotel
Good spot

5.7 Brian M.
October 23, 2015
over priced but good location
location, room size
OK, but overpriced for room condition. Overly officious approach to customer relations which left me underwhelmed. Renovated room still felt old (old bathroom and chipped furniture, leaking toilet). For the price suggest you try a different hotel. (I did not eat in the hotel so cannot arte the food but looked good).

9.3 Brittney C.
United States
October 22, 2015
Great location. Great view.
Large room size, updated decor, great location
I stayed at the keio plaza 2 nights at the end of a 16 day holiday. The room is large and clean and inviting. Nespresso coffee maker in the room. Remote control panel for lights and blinds. A great view from the 38th floor of the main tower. It is a huge hotel with many upscale restaurants which looked nice. But I did not eat there. It is right next to the tachomae station and a tunnel connection to Shinjuku station. The upgrade for access to the lounge was overrated. But the sky bar was a great place to have a drink. The staff are lovely and accommodating. The hotel runs a limo bus service to Narita airport for around 3100 yen. I went on the Narita express but it was good to know for future. I would absolutely stay here again.

8.3 john L.
Hong Kong
October 22, 2015
Very good hotel.
Location, room size and value for money

9.7 Supada N.
October 19, 2015
Very convenient hotel
location, friendly staff and clean room

9.7 Supada N.
October 19, 2015
Clean and new room
Location, room and staff

9.3 Han G.
South Korea
October 17, 2015
Size is good enough
Size, Location, airport bus
Room size is large in Japan and there is airport bus which departure at hotel. It was convenience for early flight.