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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan 160-8330

Recent customer reviews

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Excellent

8.3

based on 2444 reviews

1556 reviews in English

Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (2444)
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Wong T. Couples Malaysia, July 25, 2015
NOT BAD

AIRPORT LIMO / FREE BUS TO DISNEY / FRIENDLY STAFF
6
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Adrian L. Families with young children Singapore, July 24, 2015
Not up to mark for service

location; room size for Plaza premier and cleanliness
7
sadly bad. Service lines ( concierge, bell and front desk ) never pick up calls. Questionable policies on checkout timing especially for a "family" branded hotel.
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Yu P. Solo travelers Hong Kong, July 23, 2015
very good

near restaurant, shopping mall , JR
10
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Zuoshi W. Families with older children China, July 22, 2015
good

location, shopping, and room space
8.3
nice to stay
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Sally W. Families with older children China, July 20, 2015
I think this hotel is worth to recommend.

Location is very convenient, the service is very good, staff is very polite.
8.3
Very Happy and Very nice!
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Khim W. Families with young children Malaysia, July 20, 2015
one stop hotel, it has everything.

nice room, great location,n conenient
8
value for money, full satisfaction.
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Amirudin L. Families with older children Indonesia, July 18, 2015
Good location.. Very strategic

Good location , good service and near to everywhere
6.7
Very pleasant . As we always stay here when we come to tokyo because its very easy to go shop ., looking for some food or go anywhere :)
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Wai S. Families with young children China, July 17, 2015
Thanks for the hospitality!

Services, Location
10
I am really impressed to their services. I lost my tablet on the shuttle bus heading to airport . They are so kind and assist me to contact the lost and found center. My tablet is coming.
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Zuoshi W. Families with young children China, July 17, 2015
a good place to stay

location, shopping and food
8
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Raymond M. Solo travelers United States of America, July 16, 2015
Great Hotel in a Great Area

Room, Service, Location
9.7
This it truly the best place to stay in Shinjuku if you are looking for quality location and price.
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