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Excellent 8.3
Based on 2469 reviews

Recent customer comments

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based on 2469 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

Ewy T.
October 12, 2015
Convenience and clean
Convenience, clean, quite spacious
the room was clean and tidy, right in the middle of the city convenience to find food and near train & bus station. Room quite spacious as we need a space while travelling with 2 children under 3 years old. It was a pleasant stay.

Dayu N.
October 11, 2015
Nice and great for the service
Service, nice staff and perfect location

Adhi H.
October 10, 2015
clean,neat and spacious

Ng T.
October 08, 2015
Great location
Room very clean, good location, convenient
Room was very clean, location very convenient near to shinjuku

rebekah B.
October 08, 2015
Rooms were wonderful clean and spacious
Size/standard of rooms. Door staff.
The rooms were great, location good but depends on what your wanting to see in tokyo. Staff overall were great, we had trouble communicating upon arrival and ended up waiting longer than we should have but ot a huge deal. Overall it was a great hotel

Hong Kong
October 07, 2015
Nice Kitty room
Free shuttle bus to disneyland
I was stayed at Kitty room for 4 nites. Big enough n clean, newly renovated. Good location, convenient.

Katarina V.
United Kingdom
October 04, 2015
Great hotel
Clean. Professional staff. Helpful staff.

Chanapun J.
October 03, 2015
Nice hotel
Facility, room, and limousine bus at hotel
Bathroom size is big comparing to other hotel

Kasidit N.
October 02, 2015
An okay hotel
Capacity, location, price
The room was not that clean. It did not come with any complimentary water, the staff are mostly trainees and does not speak English well. They and not comfortable with their work yet. The supervisor are there but does not help to answer the question or help the trainees. Good location though

Joanna Y.
October 01, 2015
Good location hotel
Location, cleanliness and comfort
Stayed several times when in Tokyo. Standards have been maintained consistently.