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Excellent 8.3
Based on 2471 reviews

Recent customer comments

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based on 2471 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

8.3 Chanapun J.
October 03, 2015
Nice hotel
Facility, room, and limousine bus at hotel
Bathroom size is big comparing to other hotel

6.7 Kasidit N.
October 02, 2015
An okay hotel
Capacity, location, price
The room was not that clean. It did not come with any complimentary water, the staff are mostly trainees and does not speak English well. They and not comfortable with their work yet. The supervisor are there but does not help to answer the question or help the trainees. Good location though

8 Joanna Y.
October 01, 2015
Good location hotel
Location, cleanliness and comfort
Stayed several times when in Tokyo. Standards have been maintained consistently.

October 01, 2015
Kieo Plaza Hotel
Direct bus from airport, nice land tours from hotel, very near food places n train station
Pretty nice. Very ideal for 1st time travellers to tokyo.

September 30, 2015
Good hotel
Location near interesting area

7.7 Wai K.
Hong Kong
September 30, 2015
Good Location & Nice Restaurants
Convenient location, nice restaurants, good services
Very nice experience! Very convenient location, close to shopping areas and train/JR station. Nice restaurants with good food. Very nice and warm services during my stay! Overall I am very satisfied with this stay!

9.3 Bianca L.
United Kingdom
September 29, 2015
Perfect location
The great location - heart of central tokyo. The attentiveness of the staff. The fantastic views from our room.
We found the suite to be of a high standard with plenty of space, which is a rare commodity in Tokyo. The pillows could have been a bit fluffier, I found that when I rested my head the stuffing parted ways around my head therefore offering very little support. That being said the bed was comfortable and I never had a problem sleeping. The staff were great and the location was fantastically convenient. Being close to Shinjuku station meant that we could explore Tokyo without complication complication. The Narita Express also terminates /departs from here from here.

September 29, 2015
Convenient location, but room is a bit dated
Convenient location, within walking distance to many eateries and shops
Pleasant, but not fantastic. Room is a little bit dated but spacious for Tokyo standard

9.3 GRACE G.
September 27, 2015
vacation blast
food, room

8.7 Eunice W.
United States
September 24, 2015
Very nice and good location
Very Good Stay