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Verified traveler reviews

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Excellent



based on 2523 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5
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Roy L.
Australia
October 14, 2015
Comfortable and convenient
location, cleanliness and staff
I would definitely recommend this hotel to my friends. The staff was polite and I felt like tipping them but I found out that was not the custom in Japan. The location of the hotel being close to the Shinjuku station and on the west of kabukicho and definitely convenient. The only thing I think they can improve on is to have an international ATM on site. The closest one is at the post office 5 minutes away.

Kar L.
Hong Kong
October 13, 2015
Good service and convineient
Good service & convineient, short distance walk for food and shop, free shuttle bus to Disneyland
Very high traffic hotel with good service and very convinenient. Close to business area, nice & quiet during weekend and at night. Within 10 mins walk to main train station & shopping area. 5 mins walk to restaurants open 24 hours. Good transportation arrangement to Airport & free shuttle bus to/from Disneyland. Room is clean, comfort and large, will stay again for sure.

Yu L.
Singapore
October 13, 2015
Great stay
The hotel provide limousine bus to Narita airport pretty convenience, although have to walk quite a distance to shinjuku station there is also alot food stores and convenient store within 5mins walk.
I would book this hotel again if I go back for holidays.

Marco M.
Italy
October 12, 2015
Good Hotel for sightseeing
Location, shopping, surrounding
Generally the stay was ok, just the lobby get very crowded when tourist buses are arriving. The Gym is not worth a visit

Ewy T.
Indonesia
October 12, 2015
Convenience and clean
convenience, clean & spacious
the room was clean and tidy, right in the middle of the city convenience to find food and near train & bus station. Room quite spacious as we need a space while travelling with 2 children under 3 years old. It was a pleasant stay.

Ewy T.
Indonesia
October 12, 2015
Convenience and clean
Convenience, clean, quite spacious
the room was clean and tidy, right in the middle of the city convenience to find food and near train & bus station. Room quite spacious as we need a space while travelling with 2 children under 3 years old. It was a pleasant stay.

Dayu N.
Indonesia
October 11, 2015
Nice and great for the service
Service, nice staff and perfect location
Agoda

Adhi H.
Indonesia
October 10, 2015
nice
clean,neat and spacious

Ng T.
Malaysia
October 08, 2015
Great location
Room very clean, good location, convenient
Room was very clean, location very convenient near to shinjuku

rebekah B.
Australia
October 08, 2015
Rooms were wonderful clean and spacious
Size/standard of rooms. Door staff.
The rooms were great, location good but depends on what your wanting to see in tokyo. Staff overall were great, we had trouble communicating upon arrival and ended up waiting longer than we should have but ot a huge deal. Overall it was a great hotel


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