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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1375 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.3
All reviews (1375)
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Bong J. Families with young children Indonesia, August 17, 2013
clean room,spacious room,good location

clean room,spacious room,good location
6
clean room, very good location, close to kabukicho, easy access to taxi! shinjuku is a great place!
Taweepol N. Families with older children Thailand, August 13, 2013
Heart of the town

Location Location Location
8.3
Six min. walk from shinjuku station, Hotel is surrounded by lolt of different kind of restaurants. Free shuttle bus to and from disney but limited seat, need to book early.
Yee L. Couples Malaysia, August 12, 2013
The stay at Keio was pleasant

Clean, larger rooms comparing to other tokyo hotels, convenient
10
We got a free upgrade to the plaza premier room and the room was fairly large for tokyo standards. The rooms were kept clean everyday, and the amenities offered were off high quality. There was an ion purifier in the room which was a pleasant surprise.
Raymond H. Couples Hong Kong, August 12, 2013
Very nice hotel with best location

Located at transportation centre and shopping area; Spacy room & large toilet; Good English communication
9.7
Only thing to comment is the WIFI stability in my guest room.
Jeave L. Families with older children Indonesia, August 12, 2013
No friendly staff

Clean, near shopping centre
7
Adiwinata P. Solo travelers Indonesia, August 12, 2013
Great hotel at good location

Great location, large lobby, comfy room
8
Sing H. Couples Hong Kong, August 12, 2013
value for money

price, location & close to bar area
7.7
the room is pretty small, as generally does in Japan, but it is clean enough. perfect location to access to shopping area, bar area as well as local subway - highly convenient in all aspect.
Salina S. Families with young children Canada, August 11, 2013
good choice tokyo hotel

large room,good breakfast,hotel shuttle service
10
One comment is the hotel has a rule of not providing room cleaning service after 3pm. However they would provide clean sheets n towels at request. We mistakenly left the Do not disturb sign hanging at the door. So our room did not get cleaned. We believe this could occur quite often and the hotel should be able to accommodate
Michelle L. Couples Singapore, August 11, 2013
good view, good restaurants in hotel, horrible bed

food, service, view
7.3
the overall experience was very good. Nice and clean hotel with good food and service. Nice city view from room. The shampoo and body wash provided was good too. They even provided Shishedo facial foam. The only bad thing was that we couldnt upgrade to a bigger room as they mentioned all the rooms are full. We wanted to pay for a suite but they say that we have to make prior arrangements. And the bed is really very hard with very thin pillows provided.
Lai Y. Families with older children China, August 9, 2013
Good shopping location

Friendly and helpful staff, clean and cosy room
8.7
A pleasant stay in general. However, wifi is not stable until 12 midnight.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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